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Students get first taste of world of fashion
02nd June 2015

The great and good from the world of fashion have been gathering in London for a prestigious event ...

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  1. UK Standard Delivery - £1.25

    Orders before 5pm Mon-Fri are dispatched same day

  2. Worldwide Delivery

    €4.95 for EEC. $7.95 for rest of world

  3. Free UK Order Helpline

    Available 8am - 7pm, Mon - Fri

Contact Us

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Get in touch about your order .

telephone_img.jpg Call

Our Order Helpline team are available from
8am to 7pm GMT on Monday to Friday .
So if you’re having any trouble ordering, call us on
08000 195 667
.

If you’re calling from outside the UK, please use
+44(0) 1706 826 518
.
  

Wait… maybe we can help now?
 
  • My order hasn’t been delivered?
Once you receive a confirmation email, we can assure that your order’s been dispatched.
Please wait up to 7 days for UK orders, and 10 days for overseas orders – just because every so often courier parcels can be delayed due to very high volumes.
If you still haven’t got your package, we’re really sorry. Just let us know on the contact form and we’ll replace the order or refund in full. No quibbles.

  • I need to change my order
If you’ve already ordered, but need to add, remove or change any items – please email amend@sockshop.co.uk
You’ll need to leave your name and order number and a contact number. Then we’ll be able to cancel it and refund you, and you can re-order the correct items.

If the order has already left us, we’ll just ask you to return it , before refunding you in full.

Please note that during busy times, such as the run up to Christmas, we are unable to make changes to items in your order.


  • My delivery address has changed

If you need your order delivering to a different address than the one you gave, we may be able to change it - but be quick!
Email amend@sockshop.co.uk with your name, order number, address details and a contact number and we’ll do our best.

For more information about changes to orders, click here.

  • I need to return an item/order

Please click here for information on returns and refunds.

If you still have a question for us – try our handy FAQ page