ORDER HOTLINE
Call free (UK) now on
08000 195 667
Overseas 00441706826518
Call free (UK) now on
08000 195 667
Overseas 00441706826518
Order before 4pm
We'll send your order first class today
We'll send your order first class today
FREE UK Delivery on all orders over £20 and FREE Returns
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FAQs
At SockShop we have questions that our team regularly respond to by email however we thought we would save you some time by listing a few of them here.
You are welcome to email us or call if you don't find the answer to your question. Please contact us for more information.
"My local SockShop appears to have moved and I cannot find a store locator on your website"
SockShop is now an online retailer. Please note that all UK stores closed prior to Osan Ltd. (part of the Ruia Group) buying the company.
Advantages for shopping online:
Access to our entire range of socks and tights in one place Extensive choice due to infinite shelf space Search quickly & easily for exactly what you want No queues, traffic or parking problems Easy online ordering-shop safely and securely Your order will come direct to your door Shop 24 hours a day, 7 days a week, wherever, whenever!
Browse the site at SockShop.co.uk or telephone our order line 08000 195 667 and we will be happy to help.
"My Order hasn't arrived yet''
As you know, when you place an order with us before 3pm Mon-Fri your order will leave our building that very same day.
For UK deliveries allow 2-3 working days or Non-UK deliveries allow 7-10 days - if you have not recieved it by then please contact us and we'll find out where it is.
For further information see our Dispatch & Delivery page.
"I have forgotten my SockShop Account Password''
Simply go to the My Account page and click on the I've Forgotten My Password Button, enter your email address and click on Email New Password.
A new password will then be directly emailed to you, to allow you to sign into your SockShop account.
Once you have signed in you can change your password if you wish.
"I have a curvy figure and want to feel comfortable and confident in my
hosiery, do you any products for ladies with fuller
figures?''
Yes, SockShop stocks a range of My Way hoisery, including Tights, Hold Ups and Knee Highs, this plus size hosiery selection will make you feel fabulous.
"Do you have socks that will fit my bigger feet?"
There is a wide choice of ladies and mens socks available in larger sizes at SockShop.co.uk. With many different brands, styles and designs to choose from you will have many options.
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