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Returns & Refunds

• Should you not be satisfied with your purchase in any way, it's OK to change your mind. We are pleased to offer a refund on any unworn item, returned in its original packaging and original condition. The item(s) must be sent back within 30 days of receipt, using the freepost address below:

FREEPOST PLUS RRAE-HBKL-BUBS
SOCKSHOP.CO.UK
DOVE MILL
OFF DEANE CHURCH LANE
BOLTON
BL3 4ET

• A note must also be enclosed with any item(s) returned. Please tell us why you are dissatisfied and your order number - if this note is not included it will delay the refund process.
• You are advised to obtain proof of posting for your returns.
• On receipt of returned items, refund of the purchase price of the item(s) will be made to the debit/credit card used to pay for the original order. You will be advised by e-mail when the credit has been processed. This will usually be within 7 days of receipt of the returned item(s).
• Please be aware postage will only be refunded if there is an error on our part or the product is damaged or defective.
  
• Your statutory rights are not affected; these mean goods supplied will be of proper quality, as described and suitable for the purpose intended.

If under unusual circumstances you send items to us that have been worn - please make sure you wash them before doing so as a common courtesy.

Click here for Dispatch & Delivery information.

Returns Outside the UK

• Should you not be satisfied with your purchase in any way, it's OK to change your mind. We are pleased to offer a refund on any unworn item, returned in its original packaging and original condition. The item(s) must be sent back within 30 days of receipt.
• A note must also be enclosed with any item(s) returned. Please tell us why you are dissatisfied and your order number - if this note is not included it will delay the refund process.
• You are advised to obtain proof of posting for your returns.
• On receipt of returned items, refund of the purchase price of the item(s) will be made to the debit/credit card used to pay for the original order. You will be advised by e-mail when the credit has been processed. This will usually be within 7 days of receipt of the returned item(s).
• Please be aware postage will only be refunded if there is an error on our part or the product is damaged or defective. 
• If you have paid duty for the goods received and wish to return these to us you can claim a refund of the duties from your local customs authority. You will need to show them the proof of the duty paid and proof of the export posting. Please be aware postage will only be refunded if there is an error on our part or the product is damaged or defective. All your returns should be sent to:

CUSTOMER SERVICES
SOCKSHOP.CO.UK
DOVE MILL
OFF DEANE CHURCH LANE
BOLTON
BL3 4ET
LANCASHIRE
UNITED KINGDOM

Purchasing from us may only be made on acceptance of the above terms.

Click here for Dispatch & Delivery information.