SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2896 verified reviews.
Trusted Customer
Friday, 04 September 2026

My order arrived quickly and well packed in excellent condition. I was kept informed of its progress all the way to delivery. Brillianr service.

Ann
Friday, 04 September 2026

Easy website to find what I was looking for; clear, updated info regarding the timing of delivery. Great product and excellent service.

Trusted Customer
Friday, 04 September 2026

Great service,quick delivery

Trusted Customer
Friday, 04 September 2026

Socks look great, love the colours. Delivery was efficient and quick. Thank you for using Royal Mail and not Evri.

Trusted Customer
Friday, 04 September 2026

Easy ordering and quick delivery

Trusted Customer
Thursday, 03 September 2026

Products are fantastic however the delivery service leaves a lot to be desired. A full week for an order when it’s 48 hour tracked delivery is beyond a joke. I think they need to look at their couriers and rethink. I won’t be ordering again from SockShop when I can get the same items elsewhere next day delivery

Trusted Customer
Tuesday, 01 September 2026

Dispatched late. Not the end of the world. But this led to probably the worst customer service you’ll find. 24hr delivery is not 24hrs.

Rebecca , Sockshop 03 September 2026 09:57
Hello, Thank you for your feedback. We’re sorry for the frustration and disappointment caused by the delivery experience. Your order was placed at 17:04 on 25 August, just after our warehouse closed at 17:00, and was dispatched the following day at the earliest opportunity. We appreciate how the 24-hour delivery expectation may have been unclear in this instance, and we’re sorry that your experience with our service fell short. Kind regards SOCKSHOP
Trusted Customer
Thursday, 03 September 2026

Excellent service ordering on line no problems ,easy to use ,and quick delivery

Trusted Customer
Friday, 03 July 2026

Service was great.

Marilyn T
Saturday, 25 July 2026

Easy to place an order, prompt delivery and easy returns

Trusted Customer
Sunday, 26 July 2026

Arrived promptly

Trusted Customer
Friday, 31 July 2026

I had to speak to 3 what seemed like AI bots before my issue was resolved. But once it was resolved it was ok.

Rebecca , Sockshop 03 September 2026 10:03
Hello Thank you for your feedback. We’re sorry one pair arrived with a fault, though we’re pleased our team was able to arrange a partial refund. We also appreciate your comments regarding the fit and comfort of the remaining pairs and will pass this feedback on to the relevant team. Kind regards SOCKSHOP
Trusted Customer
Thursday, 27 August 2026

Brilliant, rapid service with delivery updates, thank you. I bought some Falke hold ups for my girlfriend and Sockshop is one of the few outlets where I could find these, thank you!

03 September 2026 09:44
Trusted Customer
Thursday, 03 September 2026

Excellent.....and super fast delivery. At last a product of Superb quality..... something I've been searching for along time.

Ruth Foulsham
Wednesday, 02 September 2026

Everything was fine thanks

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