If you wish to change the delivery address on your order, we may be able to do this if you contact us within an hour of your order being placed. In this case, please follow the instructions below. Please note, we are unable to make changes to items in your order.
MY DELIVERY ADDRESS HAS CHANGED
If you need your order delivering to a different address than the one you provided, we may be able to change it - but be quick!
Email firstname.lastname@example.org, with your name, order number, correct address details and a contact number, and we’ll do our best.
I WANT TO CANCEL MY ORDER
If you wish to cancel your order, please contact us as quickly as possible.
Email email@example.com, with your name, order number and a contact number, and we’ll do our best.
I WANT TO MAKE CHANGES TO ITEMS IN MY ORDER
Sorry, we are unable to do this.
If you don't manage to contact us in time and we cannot cancel your order, don't worry. Simply return any unwanted items to us by following the simple instructions on our returns page. You can place a new order for the correct items whenever you wish.
10% OFF YOUR NEXT ORDER