SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3171 verified reviews.
Trusted Customer
Wednesday, 08 April 2020

Brilliant quality socks as always although delivery one day later than advised

Trusted Customer
Monday, 06 April 2020

I bought Dr Who socks not ribbed merino. The website was relatively easy to use and the socks were delivered to my son the day after his birthday. I would use you again and would recommend the service.

Trusted Customer
Sunday, 05 April 2020

would have been 5 stars but for late delivery which is my only comment, this was down to the post office and not Sockshop

Trusted Customer
Sunday, 05 April 2020

Speedy delivery despite being in lock down.

Trusted Customer
Sunday, 05 April 2020

Effective service, website easy to navigate, product description easy to understand.

David Mills
Sunday, 05 April 2020

My order went missing but their customer services dealt with it very efficiently and have sent out a replacement order.

Trusted Customer
Saturday, 04 April 2020

Delivered exactly what was ordered and done promptly with as little inconvenience.

Trusted Customer
Thursday, 02 April 2020

SErvice good. Have to wait and see how well the items wear!

Mr. Michael O'Driscoll
Wednesday, 01 April 2020

Nice. lively sock designs. Speedy delivery.

Mr H K Stokes
Wednesday, 01 April 2020

They socked it to me.

Caroline Mossom
Sunday, 29 March 2020

Very smooth transaction & good quality products

Ron Wells
Monday, 23 March 2020

Dispatch and arrival was prompt. The socks were very tightly packed this meaning that upon opening the packet it was easy to “Snag” the socks with scissors or a knife.

Adrianne , Sockshop 26 March 2020 09:50
Thank you for your feedback. I am so glad that you received your items promptly. I will share your comments regarding the packaging to the rest of the team. We appreciate your feedback! Kind regards, SOCKSHOP
Ron Wells 26 March 2020 15:43
Oh, I forgot to say the the socks were excellent quality (Bamboo).
Trusted Customer
Thursday, 26 March 2020

Prompt delivery in appropriate package. All good.

Trusted Customer
Sunday, 22 March 2020

Ordered on Sunday, delivered on Thursday. Good service. While ordering I was 'forced' to select international delivery and was unable to change this. A quick email to SockShop and the refund was issued. Good service! Will use again.

Adrianne , Sockshop 25 March 2020 10:48
Thank you for your recent order and feedback. I am really pleased that you are happy with the service that you received and that you will purchase from SOCKSHOP again in the future. Best regards, SOCKSHOP
Trusted Customer
Sunday, 22 March 2020

Just what I wanted thanks but not what you say I bought. I got two packs ladies soft top cotton socks.

Adrianne , Sockshop 24 March 2020 16:53
Many thanks for your feedback. I am so glad that you are happy with your purchase. I apologise that you have been given the incorrect item to review, I will look further into this. Kind regards, SOCKSHOP
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