SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3171 verified reviews.
Trusted Customer
Monday, 27 January 2020

Fine, no problems.

Evelyn Woodley
Friday, 17 January 2020

Beautiful socks, well presented, delivered on time - good. One disappointment - you advertise a 3 pair pack in black, grey and navy. I wrote to enquire if that was three different, or three the same in a pack. I did not hear from you, but hoped it meant one of each colour. Got the three black, and would have preferred different - just hope the recipient likes his birthday present.

Evelyn Woodley 24 January 2020 15:05
Adrianne Jackson , Sockshop 27 January 2020 15:43
Thank you for your feedback. I am sorry to hear that you found the description slightly confusing and that we did not answer your query. I will share your comments with the rest of the team and look into this matter. Apologies and kind regards, SOCKSHOP
Trusted Customer
Monday, 27 January 2020

Easy to order, quick delivery,

Trusted Customer
Thursday, 23 January 2020

I would recommend sock shop great product and would shop again

Trusted Customer
Thursday, 23 January 2020

Delivery was a little slower than predicted yet the products were are brilliant quality and an amazing price! Would 100% recommend the bamboo school socks if your child seems to think every other brand is uncomfortable!

Trusted Customer
Wednesday, 22 January 2020

Goods were delivered quickly. Returns process was simple to use.

'Evergreen'
Monday, 20 January 2020

Great range of Men's Burlington Socks in wonderful colours. They are very pricey though! Reliably quick delivery. Disappointed in free one-size cotton hosiery gloves - even though I take XS the thumb is too tight to fit comfortable.

Trusted Customer
Monday, 20 January 2020

The socks are secured together with a plastic tie which means you can't try them on without cutting it. Once cut you can't get a refund so puts me off buying through Sock Shop.

Trusted Customer
Monday, 20 January 2020

Competitive price and although delivery was fairly quickly they did not arrive on date promised.

Catherine Hayes
Sunday, 19 January 2020

Prompt delivery.

Mrs Betty Whittam
Sunday, 19 January 2020

Service was excellent. Ordered goods which were delivered on time. Will not buy again as knee highs a poor fit as they have very tight tops. It the comfort tops. Disappointed and expected better for price. May be perfect for some people just to for me.

Joy Cassell
Saturday, 18 January 2020

Arrived quickly and packaged well. I would have given them 5 stars as they are very soft and comfortable but they feel a little small. I had the size 4 - 8 and I am only a size 4 - 5 in a shoe so I don't know how someone would get on with them if they were an 8. They seems fine for me although they do tend to ride down my foot a bit and I think it is because they are smallish.

Trusted Customer
Wednesday, 15 January 2020

Recommend & would buy again

Adrianne Jackson , Sockshop 17 January 2020 16:18
Thank you for your recent order and feedback. I am really pleased to hear that you would recommend SOCKSHOP to others and that you would purchase from us again in the future! We are grateful for your feedback! Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 15 January 2020

On initially contacting you the items were out of stock. You said you would email when you had stock available. After a month I heard nothing and i called again and was told you had 90 pairs available. For that reason i gave a rating of four not five. Otherwise staff very helpful.

Trusted Customer
Sunday, 12 January 2020

Good delivery system.

Adrianne Jackson , Sockshop 14 January 2020 15:59
Thank you for your feedback. I am so glad that you received your order promptly. We appreciate your feedback! Kind regards, SOCKSHOP
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