SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3171 verified reviews.
Trusted Customer
Friday, 01 November 2019

Service was good but I didn't receive my free gift of a pair of socks

Trusted Customer
Friday, 01 November 2019

Product exactly as described and seems of good quality. Well packaged and arrived very promptly (2 days after ordering) according to the date in the email. Good choice and great value. My only suggestion would be switching to recyclable packaging materials - do socks really need to be protected with bubble wrap?

Adrianne Jackson , Sockshop 04 November 2019 16:04
Many thanks for taking the time to leave your feedback. It is great to hear that you received your order promptly and that your items are exactly as described. I will pass your comments onto the rest of the team. Kind regards, SockShop
Mrs Carol Heaver
Friday, 01 November 2019

The parcel was dispatched quickly and arrived securely wrapped. The order was complete. The items were as ordered! I love the product as they are sized accurately, wear well and are comfortable.

Paula Spiegel
Wednesday, 30 October 2019

this is the 2nd time ordering bamboo socks from sockshop. I received the package quickly. However, it seems that each of the 10 pairs which I received seem to be of varying lengths. I ordered a larger size this time because as I remember they shrink in the washer and dryer.

Audrey Mcnally,
Monday, 28 October 2019

Bought for xmas presents so cant say much more

Ann Jenkins
Monday, 28 October 2019

I always buy why winter tights from Sockshop. They wear well and fit perfectly. They also do a good range of bright colours which I love.

Adrianne Jackson , Sockshop 30 October 2019 13:48
Many thanks for taking the time to leave your feedback. I am so happy to hear that you always purchase your winter tights from SockShop and are always pleased with your purchases. We appreciate your feedback! Kind regards, SockShop
Trusted Customer
Sunday, 27 October 2019

Comfy socks and arrived in time scale

Adrianne Jackson , Sockshop 30 October 2019 11:18
Many thanks for your recent order and feedback. It is great to hear that you are happy with your purchase and that your order arrived on time. We appreciate your feedback! Best regards, SockShop
Simon Ekins
Sunday, 27 October 2019

Service good - but returned the socks for a refund as colour did not match those on the website

Adrianne Jackson , Sockshop 30 October 2019 10:40
Thank you for your feedback. I am so glad that you are pleased with the service that you received and was able to return your item for a refund. We are grateful for your feedback! Best regards, SockShop
Trusted Customer
Monday, 28 October 2019

Excellent customer service and great value

Mrs Linda Wilson
Wednesday, 23 October 2019

The order was efficient arrived promptly, however with the socks they were as usual too big, we returned and the refund was prompt, the range of sizing from 6 to 11 is far to wide. We did have a specific size from sock shop and were looking to replace but seems no longer available.

Rebecca Hodgkinson , Sockshop 29 October 2019 15:48
Hello, Thank you for leaving your feedback. I am glad to see that you received your order promptly. I am sorry that these items were not suitable and I can see that you have now been refunded. Kind regards, SOCKSHOP
Trusted Customer
Monday, 28 October 2019

I would buy again, fast delivery and good stuff happy with order. Prices could be a bit cheaper tho

Trusted Customer
Tuesday, 15 October 2019

Prompt delivery Huge choice. These socks are perfect.

Mr Rogers Miles
Tuesday, 22 October 2019

They did as asked.

Spider
Tuesday, 22 October 2019

very good website, quick delivery, nice products.

Nigel Babbage
Monday, 21 October 2019

Good value, fast service, reasonable price. One size fits all is not always the answer, as often too small. These were Med/Large which is OK.

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