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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Prompt delivery of what I'd ordered.
Service was excellent, fast delivery and well packaged.
Excellent products, delivery and price perfect fit and they wash really well will certainly purchase more in the future
Great service received them very quickly
Good service arrived promptly
In general, I think Sock Shop's service is good - delivery time is quite fast, and the checkout process is easy. However, I do think that there needs to be more quality control. All of the pairs of socks in my recent order were huge - I measured them against socks of the same type which I'd bought previously and the new ones that I received were at least an inch longer. The only pair which were the correct size were the Wild Feet socks I'd ordered. I'd like to see better quality control and size checks in the future, if I'm to buy again.
I needed to talk personally with the sales/service team and am not able. This is very frustrating for an older person. As with much of society the respect for old age diminishes,while everything is geared to young people. This is not good for society or nationally.
Poor customer service and dismissive attitude When I contacted the seller about the T-shirts arriving in a badly creased, unwearable state, I was met with a dismissive response. Rather than offering a solution or apology, they told me to hang them in the bathroom during a hot shower — as if steaming brand new clothes should be standard practice. They claimed the condition was “normal” for bamboo fabric, yet nowhere was that mentioned before purchase. If this is a known issue, it should be clearly stated. Instead, I was made to feel like the problem was mine for expecting wearable clothing straight out of the packaging. Won’t be ordering from them again.
I HAVE NOT RECEIVED THESE SOCKS YET,. despite receiving a message to say that they have been delivered! Neither have I received a Tracking Number.
Quick delivery. Unfortunately the stockings are far too small but I found the return procedure to be quick and easy. Thank you Sockshop
A week since delivery was promised and they still haven’t arrived. Appalling service!
Great service. No faults whatsoever.
Returns service good.
Orders despatched and received promptly.
Excellent service Quick delivery Would recommend this site Quality products Nice colourful material
