SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3166 verified reviews.
Mr P Walker
Wednesday, 26 December 2018

Good choice available. Good service

Trusted Customer
Tuesday, 25 December 2018

Comprehensive descriptions - effective, on-time delivery

Mrs Catherine Williams
Monday, 24 December 2018

Promp & efficient but had problem ordering on line so ordered by telephone.

Trusted Customer
Saturday, 22 December 2018

Very prompt and efficient service.

Trusted Customer
Saturday, 22 December 2018

Good quality. fast delivery.

Meilute Zablockiene
Saturday, 22 December 2018

Everything is fine. I received shipment quickly. Only the donated sock remained the hole in the place where the label was.

Trusted Customer
Thursday, 20 December 2018

Good service but not impressed with quality of the socks. Kept them because I'm too busy to mess around with returns.

Adrianne Jackson , Sockshop 21 December 2018 16:17
Many thanks for your feedback. I am sorry to hear that you are not fully satisfied with your item. If you do change your mind and would like a refund for your item, please send your socks back to us and we will help with this. Apologies and kind regards, SockShop
Mrs Glenice Willis
Friday, 21 December 2018

Ordering and delivery A1. Just dissapointed they didn't have more colours to choose from.

Trusted Customer
Tuesday, 18 December 2018

I placed my order and it arrived promptly. They are Christmas presents but I was pleased with the quality

Adrianne Jackson , Sockshop 20 December 2018 16:39
Many thanks for your feedback. I am really pleased that your order arrived quickly and that you are happy with the quality of your purchase. Kind regards, SockShop
James Daniel
Thursday, 20 December 2018

The product was what I expected and was delivered on time. The price was reasonable. the website could have made it easier to find what I wanted - I wanted to filter by sock length but couldnt see how.

Trusted Customer
Tuesday, 18 December 2018

Quick efficient service - no problems at all

Adrianne Jackson , Sockshop 20 December 2018 13:57
Many thanks for your feedback. I am so glad that you are happy with the service that you received. Kind regards, SockShop
Trusted Customer
Tuesday, 18 December 2018

Shocking customer service! Royal Mail have lost my order and Sock Shop are refusing to refund my £50. I paid them for my order. It was not my fault my order is missing but the customer is to blame. I will be seeking legal aid and compensation in the New Year. I will never use Sock Shop again, their customer service team are rude and unhelpful. BEWARE.

Rebecca Hodgkinson , Sockshop 19 December 2018 15:39
Hello,
Many thanks for leaving your feedback. I am sorry that your original order did not arrive with you. As agreed, your order was resent to you and I can now see that this has now been received. Please accept our apologies for any inconvenience caused in this matter.
Kind regards, SockShop
19 December 2018 23:11
Thank you I have now received my order.
19 December 2018 23:11
Rebecca Hodgkinson , Sockshop 20 December 2018 10:08
Hello,
Thank you for letting us know that you order has arrived. I am happy that you have now received your order and I hope that you like the products!
Many thanks, SockShop
Paul Eustace
Wednesday, 19 December 2018

Met my requirements

Marcia Williams
Monday, 17 December 2018

efficient and helpful - I failed to complete an order on line and they e mailed me to flag it up - much appreciated or I would have been one Christmas present short!

Trusted Customer
Saturday, 15 December 2018

Excellent speedy service.

17 December 2018 09:37
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