SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Friday, 19 January 2018

Not having received the ordered items after 4 weeks of waiting I can only give the lowest rating. Unfortunately I believe Sock shop has been let down by their delivery agents (forgive me if I am wrong but I think it might have been Royal Mail). I have been in touch with the company and appear to be very helpful in trying to sort out the problem. Have yet to have resolution but from my previous dealing with Sock Shop they have been excellent.

SockShop , Sockshop 19 January 2018 12:05
Many thanks for taking the time to leave your feedback. I am terribly sorry to hear this. I can see that we have already been in touch about this directly, and a full refund has now been issued. I hope that this helps to resolve the issue but please let us know if we can be of further assistance. I can only apologise for your experience on this occasion, and do hope that this will not deter you from shopping with us again. Kind regards, Tara (SockShop)
20 January 2018 15:53
Whilst not being able to receive the items ordered due the changes in stock, I have received prompt settlement and would be happy to shop with Sock Shop again.
20 January 2018 15:53
Dr Anna Sen
Friday, 19 January 2018

Quality products and a great price

Trusted Customer
Friday, 19 January 2018

Received the socks on time. Great quality items

Geoffrey Potter
Thursday, 18 January 2018

Prompt delivery. Excellent quality products.

Trusted Customer
Thursday, 18 January 2018

Tights delivered in good time. Have used this trader before and will certainly do so again

Trusted Customer
Thursday, 18 January 2018

I purchased Falke Homepads size. They arrived promptly. I have been slightly disappointed with them. My foot size is 10.5 (UK 0 or 45 (Euro) and I purchased the 8.5 - 11 size. I find them a tight fit and too difficult to pull on over other socks. They are also not too warm in cold weather being rather thin -roll on the summer! If it was not for the little pads I could easily use them with my shoes. I feel safe wearing them on polished wood flooring.

SockShop , Sockshop 18 January 2018 09:42
Thank you for your feedback. I am very sorry to hear of your disappointment with your recent purchase! You are most welcome to return any unsuitable items to us using the freepost returns label provided. Apologies and kind regards, Tara (SockShop)
Mrs J A Hoy
Thursday, 18 January 2018

My order was quick to process and arrived in good time and well packaged. My only negative point would be the choice of free gift - the website promoting this deal showed many items, including a pair of men's socks that really appealed to me. As my order was men's underwear for my son's birthday ,this would have been an added bonus but in reality when my order was processed, I only had 3 items to choose from (albeit the choice of colour was varied), namely leg warmers, pocket squares and ladies socks.

Jayne Harrison
Thursday, 18 January 2018

easy to order and socks arrived promptly

Trusted Customer
Tuesday, 16 January 2018

Easy to order by ‘phone or online,quick delivery.

Trusted Customer
Tuesday, 16 January 2018

All went smoothly and item arrive promptly although cardboard on socks was sticking out of packaging by the time they arrived but socks all ok!

Trusted Customer
Tuesday, 16 January 2018

Kjøper gjerne igjen.

Trusted Customer
Monday, 15 January 2018

Good service from you Dears down there in the sock shop, rock on dears

Trusted Customer
Saturday, 13 January 2018

No problem ordering received goods on time they were a Christmas gift after a couple of wears a hole has appeared so because of this will not by gloves from sock shop again

SockShop , Sockshop 15 January 2018 12:33
Thank you for your feedback. I am very sorry to hear this! I will contact you directly via email to resolve the issue, as this certainly shouldn't have happened. Kind regards,  Tara (SockShop)
Mrs Hazel Wainwright
Sunday, 14 January 2018

Good service and good products but disappointed with sizing of certain brands of socks. One size definitely does not fit all so there needs to be more choice to ensure customers get a correct fit. I am a size 5 but found the Elle socks size 4-8 were far too large in the feet, even after washing, whereas the Sockshop bamboo ones, although initially too big, were perfect once washed. Loved the bamboo ones so bought some more of those and will use the Elle ones as welly socks.

SockShop , Sockshop 15 January 2018 12:06
Thank you for your recent order and for taking the time to leave your feedback. I am very sorry to hear of your disappointment on this occasion and will contact you directly to resolve the issue. My apologies and kind regards, Tara (SockShop)
Mark Smith
Sunday, 14 January 2018

Very good quality fit just right

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