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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Excellent service more than happy
Quick and efficient.
The service from this company is BEYOND outstanding!!! I ordered many socks in the late afternoon, which were delivered at noon the next day. This kind of service sets the platinum standard that I wish other companies would try to adhere to. WELL DONE TO EVERYONE at SOCKSHOP! Thank you very much!
Service was very good, website very easy to use and delivery was very quick!
Prompt delivery in minimal packaging, very much appreciated.
Very good. Prompt delivery
Good prices and fast shipping.
Placed order, took my money , got an email about shipping, email says they do not ship to my area, no other information given. Very poor customer relations.
Jamie in customer services online very unhelpful
I ordered some socks and paid extra for next day delivery. A week later I am still waiting. I tried to chase them after 24 hours to be told there was nothing they could do and I had to wait as Royal Mail had messed up. Still no socks or refund for shipping
Excellent service.
Excellent service, quick delivery and customer service 10/10 have recommended to so many people.
Received on time no problem with delivery
Always good to deal with prompt service.
Sadly the overall shopping experience is let down by their choice of courier. That being Royal Mail. Royal Mail service is trash and has been for a long time. Why stores insist on using them to deliver their products is puzzling. What was supposed to be a 48hr delivery ended up being a 120hr delivery ! And it’s not the first time Royal Mail deliveries from Sock Shop have turned up late. Give customers a choice of couriers. DPD and even EVRi provide a more reliable service.
