SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Friday, 26 May 2017

Prompt delivery. and quick response to my subsequent email.. Unfortunately I have had to return socks for replacement as two of the socks were defective ( both had holes).

Tara Skipworth , Sockshop 30 May 2017 11:16
Thank you for your feedback. I am terribly sorry to hear that two of the pairs had holes! I can only think that this was a QC error as you say, as this certainly should not have been the case. I can see that the replacements have now been dispatched but if you do have any further issues, please do not hesitate to contact us and we will be happy to help. My apologies for the inconvenience caused. Kind regards, Tara
Trusted Customer
Monday, 29 May 2017

Purchase arrived in reasonable time. Packaged sufficiently.

Trusted Customer
Monday, 29 May 2017

Yes and yes ordering was easy fast well packaged delivery.

Trusted Customer
Sunday, 28 May 2017

Ordering process was quick and simple to use.

Trusted Customer
Saturday, 27 May 2017

Very Satisfied, would have been 5* if price had been better!

Trusted Customer
Thursday, 25 May 2017

Prompt delivery.

Trusted Customer
Tuesday, 23 May 2017

good but sent the wrong colour

Tara Skipworth , Sockshop 24 May 2017 08:55
Thank you for your feedback. I am very sorry to hear that you were sent the wrong colour! Please do return these to us using the freepost returns label provided and we will certainly be able to arrange an exchange. My apologies for any disappointment caused. Kind regards, Tara
Trusted Customer
Wednesday, 24 May 2017

Easy and efficient ordering. Order dispatched and delivered quickly

Trusted Customer
Monday, 15 May 2017

Had to wait a while for the stock. But fast delivery and good options.

Trusted Customer
Sunday, 14 May 2017

Fast delivery and good service but shame that poor quality items purchased

SockShop , Sockshop 15 May 2017 09:57
Thank you for your feedback. I am very sorry to hear of your disappointment with the quality of this product! I can only think that you were sent a faulty pack - my apologies. Please know that this is not a regular occurrence with SockShop! I will contact you directly about this to resolve the issue. Kind regards, Tara
Trusted Customer
Sunday, 14 May 2017

Good clear website and quick despatch.

Trusted Customer
Saturday, 13 May 2017

the service is good, howerver, I do find it difficult to find the particuliar article at there website.

Trusted Customer
Friday, 12 May 2017

Product arrived on time - no complaints!

Trusted Customer
Thursday, 11 May 2017

Cannot comment until I check my card statement.

SockShop , Sockshop 11 May 2017 09:25
Thank you for your feedback. I'm very sorry to hear that these socks did not fit as expected! I can see that the return has now been received and a refund issued. I hope that we were able to deal with this efficiently. My apologies and kind regards, Tara
Trusted Customer
Wednesday, 10 May 2017

FAST EFFICIENT DELIVERY

SockShop , Sockshop 10 May 2017 10:23
Thank you for taking the time to leave your feedback. I'm pleased to hear that your order was delivered quickly, though I am sorry to hear of your disappointment with the quality of this product. I will contact you directly about this to resolve the issue. Best regards, Tara
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