SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Wednesday, 10 May 2017

Arrived in time they said

SockShop , Sockshop 10 May 2017 10:10
Thank you for your feedback. It's great to hear that your order arrived in good time, though I am sorry to hear that you are disappointed with the fit of SockShop Comfort Cuff socks! I will contact you directly to resolve this. Apologies and kind regards, Tara
Trusted Customer
Monday, 08 May 2017

Arrived within a couple of days.

Trusted Customer
Friday, 05 May 2017

good customer service

Trusted Customer
Thursday, 04 May 2017

Pleased with efficiency

Trusted Customer
Thursday, 04 May 2017

Website search function needs improvement. I searched for white socks but result was lots of coloured socks.

SockShop , Sockshop 04 May 2017 09:46
Thank you for your recent order and your feedback. I am very sorry to hear that you experienced difficulties with the search function on our website! I have forwarded your comments onto our web team so that we can look into this - thanks for letting us know. My apologies for any inconvenience caused. Kind regards, Tara
Trusted Customer
Tuesday, 02 May 2017

Not British made

Trusted Customer
Sunday, 30 April 2017

Quick and efficient service. Not so sure on the quality of the socks though. The rest of the products are fine.

SockShop , Sockshop 02 May 2017 11:05
Thank you for your recent order and for taking the time to leave your feedback. I am sorry to hear that you are disappointed with these bamboo socks. Please know that I will certainly share your comments with the rest of the team, and I will contact you directly to resolve the issue. Kind regards, Tara
Trusted Customer
Monday, 01 May 2017

The sevice was alright but product size should be looked into

SockShop , Sockshop 02 May 2017 10:52
Thank you for your recent order and for taking the time to leave your feedback. I am sorry to hear that the 1000 Mile socks were not as expected! You are most welcome to return these to us using the freepost returns label provided for a refund or exchange if you prefer. Apologies and kind regards, Tara
Trusted Customer
Saturday, 29 April 2017

good but very expensive in todays market and no discount for bulk buying, also other retail outlets sell the exact same socks CHEAPER than sock shop.. one wonders how they can do it

SockShop , Sockshop 02 May 2017 10:50
Thank you for your recent order and for your feedback. I'm sorry to hear that you were able to find these cheaper elsewhere. We sell all of our products at the recommended retail price but unfortunately have no control over the price these are sold for at retail outlets. I can only apologise for this and do hope that this will not deter you from shopping with us again. Best regards, Tara
Trusted Customer
Friday, 28 April 2017

Really quick time from purchase to delivery

Trusted Customer
Friday, 28 April 2017

Matched expectations but didn't exceed. I bought a pair of mittens and they were delivered in a few days. Expectations are high I think as I have amazon prime.

SockShop , Sockshop 28 April 2017 09:15
Thank you for your recent order and for taking the time to leave your feedback. I am sorry to hear that the stitching has come apart on one of the gloves! I will contact you directly about this to resolve the issue. My apologies and kind regards, Tara
Trusted Customer
Wednesday, 26 April 2017

Make sure all your advertised sizes are correct.

SockShop , Sockshop 27 April 2017 16:29
Thank you for your recent order and your feedback. I am very sorry that the sizes were listed incorrectly! Thank you for bringing this to our attention - we have now updated our website accordingly. Please accept our sincere apologies for any inconvenience caused. Kind regards, Tara
Trusted Customer
Thursday, 27 April 2017

Web site was easy to navigate and the goods arrived promptly

Trusted Customer
Thursday, 27 April 2017

The order arrived fairly quickly as it was around the Easter period

Trusted Customer
Sunday, 23 April 2017

Good service and prices, but expensive to ship to foreign countries.

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