SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Monday, 03 April 2017

Delivery and service good.

Trusted Customer
Monday, 03 April 2017

Size smaller than expected.

Trusted Customer
Sunday, 02 April 2017

Great products, delivered quickly and accurately

Trusted Customer
Saturday, 01 April 2017

Quick delivery. Good range.

Trusted Customer
Saturday, 01 April 2017

Very good service

Trusted Customer
Saturday, 01 April 2017

Very good service, thank you

Trusted Customer
Thursday, 30 March 2017

good response to orders placed

Trusted Customer
Sunday, 26 March 2017

Easy to search and order items. Great communication, only a small complaint about longer than expected delivery time based on communication but they did come all the way to NZ and could be a postal system issue.

SockShop , Sockshop 27 March 2017 10:10
Thank you for your recent order and for your feedback. I am sorry to hear that delivery took longer than expected! Your order was dispatched on 13/3/17 via Royal Mail Air Mail which usually takes 5-10 working days for international delivery, though we do ask customers to allow 14 days in case of postal delays. I am glad that your items arrived safely in the end, but please accept our apologies for the delay. I do hope this will not deter you from shopping with us again. Kind regards, Tara
Trusted Customer
Saturday, 25 March 2017

Delivery was speedy and good packaging

SockShop , Sockshop 27 March 2017 09:59
Thank you for your feedback. I am sorry to hear that these did not fit as expected! Most of our ladies' socks are standard size 4-7 or 4-8, so these should fit. Please know that I will certainly share your comments with the rest of the team, and I will also contact you directly to resolve the issue. My apologies and kind regards, Tara
Trusted Customer
Sunday, 26 March 2017

I seem to remember there being problems using PayPal to complete the purchase but managed to in the end. I decided to amend my order and Peter was very helpful finalising the changes.

Trusted Customer
Sunday, 26 March 2017

First time of using. Like it a lot.

Trusted Customer
Monday, 20 March 2017

I am very pleased with your service.

Trusted Customer
Monday, 20 March 2017

Goods arrived quickly, well packaged

SockShop , Sockshop 20 March 2017 11:04
Thank you for your recent order and for your feedback. I'm pleased to hear that your items were delivered in good time, though I am sorry that you are disappointed with your purchase! I will contact you directly about this to resolve the issue. My apologies and best regards, Tara
Trusted Customer
Monday, 20 March 2017

Fast and efficient delivery

SockShop , Sockshop 20 March 2017 10:57
Thank you for your recent order and for your feedback. I am very sorry to hear that the Disney Star Wars socks do not fit as expected! I will certainly share your comments with the rest of the team, and will contact you directly about this to resolve the issue. My apologies and kind regards, Tara
Trusted Customer
Sunday, 19 March 2017

Easy to use and order.

SockShop , Sockshop 20 March 2017 10:15
Many thanks for your recent order and for taking the time to leave your feedback. I am very sorry to hear that these did not fit as expected! I will contact you directly about this to resolve the issue, and will certainly share your comments with the rest of the team for future reference. My apologies and kind regards, Tara
YOUR RECENTLY VIEWED ITEMS

EMAIL NEWSLETTER

SIGN UP & RECEIVE 10% OFF YOUR FIRST ORDER

View our privacy policy here.