SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Monday, 20 March 2017

These were bought as a gift

Trusted Customer
Sunday, 19 March 2017

The website was clear, the goods were as expected

Trusted Customer
Saturday, 18 March 2017

First order came following day. Second order took nearly a week!

Trusted Customer
Wednesday, 15 March 2017

Helpful and knew about the products. I will use this firm again.

SockShop , Sockshop 16 March 2017 15:41
Thank you for your recent order and for taking the time to leave your feedback. I am sorry to hear of your disappointment with the Ladies 2 Pair Elle Bamboo Ankle Socks. Please know that I will certainly share your comments with the rest of the team for future reference. Thanks for letting us know about this. Apologies and kind regards, Tara
Trusted Customer
Wednesday, 15 March 2017

quick response. did not answer my exact question

SockShop , Sockshop 15 March 2017 09:08
Thank you for your feedback! As my colleague has advised, the socks we have available are currently listed on our site. If the socks you have previously purchased are not visible on the link my colleague sent, unfortunately these are now out of stock. Please feel free to check back with us soon, however, as we regularly update our stock! My apologies and kind regards, Tara
Trusted Customer
Friday, 10 March 2017

Took some time to get my products, but it was okey.

Trusted Customer
Thursday, 09 March 2017

Friend I bought them for happy..

Trusted Customer
Thursday, 09 March 2017

Item arrived quickly.

Trusted Customer
Tuesday, 07 March 2017

Have always received a prompt service

Trusted Customer
Tuesday, 07 March 2017

Prompt deliver and they had lots of sizes available

Trusted Customer
Monday, 06 March 2017

staff helpful and knowledgable

Trusted Customer
Monday, 06 March 2017

Service was good, delivery quite quick, really impressed

Trusted Customer
Saturday, 04 March 2017

the set up was good but could have been more attractive and easier to navigate

Trusted Customer
Thursday, 02 March 2017

I am 87 years old so finding my way round your voluminous website is not all that easy. However once I have placed an order online you are efficient at delivering the goods and your free return label is a boon.

SockShop , Sockshop 02 March 2017 16:57
Thank you for your recent order and for taking the time to leave your feedback. I am terribly sorry to hear of your disappointment with your purchase of Men's 1 Pair HJ Hall Original Wool Softop Socks. I can see that these have since been returned and a refund issued. I hope this helps to resolve the issue, and do hope that your experience on this occasion will not deter you from shopping with us again. Apologies and kind regards, Tara
Trusted Customer
Wednesday, 01 March 2017

The products arrived quickly and were in perfect condition, may use company again

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