SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Wednesday, 18 January 2017

good value prompt delivery

Trusted Customer
Wednesday, 18 January 2017

good delivery on time

Trusted Customer
Sunday, 15 January 2017

Very prompt and efficient.

SockShop , Sockshop 16 January 2017 10:18
Thank you for your recent order and for taking the time to leave your feedback. I am sorry to hear that you are unhappy with the quality of these Heat Holder mittens! Please know that I will certainly share your comments with the rest of the team for future reference. You are very welcome to return these to us using the freepost returns label provided for a refund or exchange if you prefer. My apologies for the disappointment caused. Kind regards, Tara
Trusted Customer
Sunday, 15 January 2017

Service was good.

Trusted Customer
Friday, 13 January 2017

Delivered within 3 days!

SockShop , Sockshop 13 January 2017 16:58
Thank you for your recent order and for your feedback! I am so pleased to hear that your order was delivered quickly, though I am sorry that you are disappointed with the Ladies' 1 Pair Burlington Marylebone Argyle Wool Knee High Socks. I will contact you directly about this to resolve the issue. Apologies and kind regards, Tara
Trusted Customer
Friday, 13 January 2017

I did not receive a socks yet:)

SockShop , Sockshop 13 January 2017 10:58
Thank you for your feedback! I am sorry that you have not yet received your items. Your order was dispatched on 6/1/16 via Royal Mail Air Mail which usually takes approximately 5 working days for overseas delivery, though we do ask customers to allow 14 days in case of postal delays. If you do not receive your items in this time, please do not hesitate to contact us directly at contact@sockshop.co.uk and we will be happy to help! Best regards, Tara
Trusted Customer
Friday, 13 January 2017

I was wanting underwear too, but had left it too late to find size I needed still available on sale

Trusted Customer
Thursday, 12 January 2017

Speedy delivery, good quality. Slight problem with one pair of socks I ordered

Trusted Customer
Wednesday, 11 January 2017

Excellent - decent prices, great delivery service

Trusted Customer
Tuesday, 10 January 2017

East interface and fast delivery but dissapointed with purchase.

SockShop , Sockshop 10 January 2017 16:01
Thank you for your recent order and for your feedback. I am really sorry to hear of your disappointment with the Ladies' 2 Pair Pretty Polly Floral and Spot Knee Highs! This certainly shouldn't have happened. I will contact you directly about this to resolve the issue. Apologies and kind regards, Tara
Trusted Customer
Monday, 09 January 2017

Good quick service thank you.

Trusted Customer
Monday, 09 January 2017

Quick service and a competitive price

Trusted Customer
Sunday, 08 January 2017

Service was prompt and items in good packaging

Trusted Customer
Saturday, 07 January 2017

Easy to use website and fast delivery

Trusted Customer
Thursday, 05 January 2017

Service was fine. I bought two packs of Stormblock Performance socks and they were not as thick as I expected even though they were the heavy ones and they were a bit too long for me. I kept one of the packs as I'd opened and worn one and returned the other pack for a refund as I'd prefer to find some thicker socks which I need to wear in my new Doc Martens. Still, the socks are good quality and I will use the ones I kept.

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