SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Wednesday, 07 December 2016

Arrived promptly

Trusted Customer
Tuesday, 06 December 2016

Arrived in time and well wrapped ...as expected.... nothing more

Trusted Customer
Tuesday, 06 December 2016

delivery very quick and packaging first class.

Trusted Customer
Friday, 02 December 2016

Unfortunately the website described the socks as black but when they arrived they were black with a pattern and therefore.had to be returned.

SockShop , Sockshop 06 December 2016 14:33
Many thanks for your recent order and your feedback. I'm sorry that these were not as expected but I can see that a refund has now been issued and hope that this has resolved the issue. I do apologise for the disappointment caused and hope that this will not deter you from shopping with us again. Best regards, Tara
Trusted Customer
Friday, 02 December 2016

Order completed and delivered within a satisfactory time period.

SockShop , Sockshop 06 December 2016 14:31
Many thanks for your recent order and for your feedback. I'm really sorry to hear this! We want all of our customers to be completely satisfied with their purchase and I'm sorry that this was not the case. You're most welcome to return these to us using the freepost returns label provided and we'll be happy to refund or exchange if you prefer. Best regards, Tara
Trusted Customer
Friday, 02 December 2016

Fast shipping but you sent to my billing address NOT my delivery address. I specifically ordered from you for free international delivery to Australia but you sent to my address in Hong Kong. Will not reach person in time for birthday now as I need to send from Hong Kong to Australia.

SockShop , Sockshop 06 December 2016 14:23
Thanks for your feedback! I'm really sorry to hear about this mix up. We do have a separate field to add a new delivery address at the checkout stage, but will certainly look into this to make sure there are no problems with the page. I do apologise for the inconvenience caused and hope that this will not deter you from shopping with us again. Best regards, Tara
Trusted Customer
Tuesday, 06 December 2016

Sockshop sells a great range of socks for outdoor wear for all ages. Delivery is efficient too

Trusted Customer
Tuesday, 06 December 2016

Efficient quick service

Trusted Customer
Tuesday, 06 December 2016

Very quick service

Trusted Customer
Tuesday, 06 December 2016

Good stock for large sizes

Trusted Customer
Monday, 05 December 2016

I placed my order without any problems

Trusted Customer
Sunday, 04 December 2016

V good service, nice to have a bigger range of styles: sizes

Trusted Customer
Saturday, 03 December 2016

Socks came quickly

Trusted Customer
Saturday, 03 December 2016

Arrived promptly

Trusted Customer
Friday, 02 December 2016

Good efficient service

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