SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3187 verified reviews.
MRS C MILLER
Thursday, 28 October 2021

Service was OK. Quality of product poorer than expected

Heather Harrison
Saturday, 23 October 2021

I ordered soft top socks and the bamboo ones were perfect as always, but the 2 pairs of wool socks were far too loose.

Rebecca , Sockshop 27 October 2021 16:36
Hello, Thank you for leaving your feedback. I am pleased to see that you are happy with one of the items you have bought. I am sorry to hear that one of the items was not suitable for you. I shall share your feedback regarding this with the rest of the team. Kind regards, SOCKSHOP
Rita O'Brien
Saturday, 23 October 2021

The product is perfect. The cost is a huge problem as customs and VAT bill had to be paid before i received delivery and this cost was unknown at time of purchasing the products. If I had known the total cost earlier I would not have purchased as the bill ended up being far too exoensive

SRI MAHENDRA VIMALADHARMA SITUNAYAKE
Monday, 18 October 2021

There was a small hole at the top of one of the socks!

Trusted Customer
Wednesday, 13 October 2021

The socks label states they are listed for large or swollen legs !! I don`t have large/swollen legs. Therefore they are not suitable for me

Trusted Customer
Saturday, 09 October 2021

Just average, the postage is high for just a couple of pairs of socks.

Trusted Customer
Friday, 08 October 2021

Socks much thinner than anticipated

Trusted Customer
Thursday, 07 October 2021

I didn’t order the items

Charlotte Hale
Tuesday, 05 October 2021

Service was fine, no issues.

Shaky Hands
Saturday, 02 October 2021

Basically the material, and price is very good, but they don't prevent 'ring'marks in my skin above and below my ankles, which is why I bought them in the first place!

Peter Boden
Thursday, 30 September 2021

My wife purchased 1 pack of Farah M white seamless pants for me, perfect fit, excellent. I ordered 3 packs Farah M black seamless pants, opened all 3 packs, wore one pair but SMALL or totally different feel and size so could only send 2 packs back. Have since ordered another pack in white M and fit perfectly. So somewhere along the road your QC has gone a rye -

Trusted Customer
Monday, 27 September 2021

I did not receive the product yet

Rebecca , Sockshop 29 September 2021 16:30
Hello, Thank you for your feedback. Your order was dispatched from our UK warehouse on the 20/09 via Royal Mail Air Mail. This service usually takes between 7-10 days to arrive but may take longer. For this reason we ask customers to allow 14 days for their orders to arrive. If you do not receive your order in this time please get in touch with us at contact@sockshop.co.uk Thanks, SOCKSHOP
Trusted Customer
Saturday, 25 September 2021

Reduce postage charges

Davina Simmons
Tuesday, 21 September 2021

The parcel arrived on time and ordering was simple. However one of the pairs the material was different from the advert. I thought at least an acknowledgment or apology would have been forthcoming but nothing. So although buying was easy and quick no after sales

Rebecca , Sockshop 24 September 2021 16:35
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded. I shall look into this and amend this information.Kind regards, SOCKSHOP
Mrs Carole Naylor
Saturday, 18 September 2021

The socks are not to the standard of previous ones I wash them inside out on low temperature but they have gone old looking very quickly.

Rebecca , Sockshop 24 September 2021 16:31
Hello, Thank you for leaving your feedback. I am sorry to hear this. I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
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