SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3183 verified reviews.
June Charman
Monday, 20 September 2021

The clothes arrived extremely crumpled, the logo on the back of the neck was stuck in a fold and I had to carefully peel it off. They cannot be ironed unfortunately. The packers of these garments need to be trained how to fold and pack clothes properly, ready for transit. The garments themselves are fine, except for these permanent creases.

Andi Halstead
Friday, 17 September 2021

Quality of items rather insufficient. Bamboo tights worn for the first time for only a few hours have completely got that worn look. The monster socks are uncomfortable to wear. Otherwise delivery was quick so points there.

Rebecca , Sockshop 17 September 2021 14:23
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. Please return these to us to receive a refund/exchange. Apologies, SOCKSHOP
Trusted Customer
Monday, 06 September 2021

Reasonable delivery time, but product not that good

Rebecca , Sockshop 17 September 2021 13:59
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded.Kind regards, SOCKSHOP
Christine Williams
Monday, 13 September 2021

I thought I was getting a pack of 2 but only received 1 item

Trusted Customer
Thursday, 02 September 2021

The service is good. However, the socks I has bought are too narrow and too tight for their size ( Mens: size 6 - 11)

Rebecca , Sockshop 02 September 2021 16:18
Hello, Thank you for leaving your feedback. I am sorry to hear these items did not fit as expected. I shall share your feedback regarding this with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Friday, 27 August 2021

Tempted to buy 5-packs of bamboo colour burst socks because of price, but they don't list the colours in the packs (so I might order more of colours I especially like). One pack was described as "ribbed" but I'm sure I can't tell them from the others. And I ordered so many (mens) socks that I was offered a choice of gifts - mainly fishnet tights and leg warmers - just what every bloke wants.

Trusted Customer
Monday, 23 August 2021

Good speedy delivery, but a few of the bamboo one had holes and unsecured elastic around the top.

David Patten
Sunday, 22 August 2021

Although the socks are great, and always have been, there is absolutely no reason for you to be using hard black plastic hangers that can't be recycled. I was going to name and shame you on social media, so your emailed request for feedback has saved you from that.

Trusted Customer
Tuesday, 17 August 2021

Quick delivery time

Rebecca , Sockshop 20 August 2021 14:58
Hello, Thank you for leaving your feedback. I am sorry to hear that you are unhappy with this item. I shall share your feedback concerning this with the rest of the team. Apologies, SOCKSHOP
Trusted Customer
Tuesday, 17 August 2021

This would have been more but when you pay extra for a gift box I don’t expect it to be an advertisement for the product within. DO NOT GO FOR THE UPGRADE, IT’S A RIP OFF.

Rebecca , Sockshop 20 August 2021 14:48
Hello, Thank you for leaving your feedback. I am sorry to hear that you are unhappy with the gift box provided. When buying the gift box, you can hover over the little question mark and this will show the box that will be provided. Apologies for any confusion regarding this. Kind regards, SOCKSHOP
Trusted Customer
Friday, 13 August 2021

Import fees not included in the price, i had to pay extra at post office, so if your outside UK be prepared

P Dimmer
Friday, 13 August 2021

The socks are badly finished off at the toes, with lumps.

Anne Greenhalgh
Wednesday, 04 August 2021

I was impressed by the prompt service and delivery.

Judy Smith
Saturday, 31 July 2021

I bought socks advertised as 2.5-6 as I have small size 3 feet - the ones that came are 3.5-7 which may be too big and have to be returned. On enquiry the company doesn't make the small size anymore

Trusted Customer
Wednesday, 28 July 2021

I chose some socks online and you delivered them. What else can I say, except that there should be more socks like these, in other colours. I'm not diabetic, but these are ideal: real ankle socks, gentle.

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