SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3192 verified reviews.
Trusted Customer
Tuesday, 13 April 2021

Quick delivery but extremely thin material in comparison with previous designs. Don't think I would purchase again

Trusted Customer
Tuesday, 30 March 2021

The service was quick but the product was aweful.

Rebecca , Sockshop 07 April 2021 12:24
Hello, Thank you for leaving your feedback. I am sorry that this item was not suitable. I can see that this item has been returned and a refund has been issued. Kind regards, SOCKSHOP
Joan Howgate
Tuesday, 06 April 2021

the pack of 3 pairs of "blues" socks contained 1 white pair so a bit disappointing. good delivery time good quality socks

Brian Matthams
Monday, 05 April 2021

The boxer shorts lived up to expectations but the socks were awful very itchy on the legs and quite tight will never purchase socks from them unable to return as i used one pair will not purchase from them in the future

Trusted Customer
Wednesday, 31 March 2021

Disappointed. The socks are advertised as merino wool but they are actually 30% nylon. I bought three pairs.

Roger Bernard Little
Sunday, 28 March 2021

The shoe size is not an indication of fit since most socks are designed to fit narrow legs [particularly LADIES]. For example the ankle size for Ladies 4 - 8 was the same as mens' 12 - 14. This is obviously a bit of a nonsense especially if you have diabetes or swollen ankles. This element of the order has had to be returned.

Rebecca , Sockshop 29 March 2021 15:31
Hello, Thank you for leaving your feedback. I am sorry to hear that these items are unsuitable. I shall share your feedback regarding this with the rest of the team. We do stock specialist socks for swollen ankles/ diabetes which is the brand 'Iomi'. Once these items have been received a refund shall be issued. I hope this helps. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 28 March 2021

Has not been delivered yet, still waiting so cannot comment on this order.

Cemal Misiri
Saturday, 27 March 2021

The design is excellent but there is a quality to be poor and I think you could’ve done better thank you

Ruth Elaine Dunn
Monday, 22 March 2021

One sock has a hole in it

Arthur Barritt
Sunday, 21 March 2021

socks were too small it stated up to size 11 I am size 10 but they 'fall off'

Trusted Customer
Saturday, 20 March 2021

These socks were reasonably priced and delivery was fast. The socks are beautifully soft and there is no visible toe seam which is exactly what I wanted to ensure comfort. BUT, and it is a big BUT - the size range of 7 -11 is just too big. I take a size 8.5 shoe so I am ideally towards the middle of the range but the socks are too big. They slip down my legs and crease under my feet. This makes them uncomfortable. Disappointing.

Trusted Customer
Sunday, 10 January 2021

Could have delivered the correct items Tried to contact by phone two days but got no reply email was fine

Rebecca , Sockshop 18 March 2021 15:54
Hello, Thank you for leaving your feedback. I am sorry that you had issues contacting us via our phone line. I am glad to see that you contacted us via email and your issue has now been resolved. Kind regards, SOCKSHOP
Ms Lydia Tapley
Thursday, 18 February 2021

I was disappointed that all socks ordered, though expensive were very tight.

Rebecca , Sockshop 18 March 2021 14:32
Hello, Thank you for leaving your feedback. I am sorry that these items did not fit as expected. I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Christopher Mosley
Thursday, 18 February 2021

Generally good but the Totes slipper socks are poor quality both pairs getting holes in the heels after 2/3 weeks of light use ...

Rebecca , Sockshop 18 March 2021 14:25
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. I shall share your feedback regarding this with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 21 February 2021

Service was great but one of the pairs of socks got a hole in the toe after 1 wear!!

Rebecca , Sockshop 18 March 2021 13:18
Hello, Thank you for leaving your feedback. I am sorry to hear that this happened. Please return this to receive a refund. Kind regards, SOCKSHOP
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