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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
I bought two pairs of Thorlo ski socks at a reduced price. One pair had a hole at one of the seam joints. I was only offered a refund (£17) and not a replacement. As a consequence when I bought a single pair I had to pay the full price of £22. So the faulty socks cost me £5 extra (and I wasn't at fault) whereas if I was offered a replacement it would have cost me nothing.
Reglement douane a double **** d'achat.Pas contente.
I still haven’t received my order
After wearing the socks one day, they had holes in the toes. Two pairs. I returned all ten pairs. Dreadful quality. I would have given no stars if possible. Then the customer service manager was Curt and rude when I complained about them!!
Items not as described or reflected in pictures
The cashmere socks had a large hole in the heel after ONE wearing!
Il mio ordine non è mai arrivato!
Asked to rate the product but yet still waiting to receive. Email said was despatched 28th January, it is now 4th February and still not arrived.
I have not yet received my order the last thing i received was an email from Royal Mail saying that they were expecting a package from you
Poor quality product. Worn once then washed. Seams breaking up and bobbling over base of sock. I don’t expect these to last very long. Disappointed.
Everything was way to big in size.
Well, where is the order?
Bought these because I had to chuck new 5 p[ack from M&S because they were so huge and shapeless and these are just as bad. I'm size 5.5 and I dread to think what they would be like on the size 4 they claim to fit. They just pool and bag in my shoes and are awful. Where can I find socks that =fit my size properly?
Rubbish, they offered free delivery then charged for delivery. I emailed them and asked me to send a copy of their email which I did. They haven't replied to my two further emails just sent several marketing emails. I wouldn't recommend them to a dog!
Good price, a repeat purchase - Ordered a week ago and still awaiting delivery. Sockshop use Royal Mail 48hr delivery. I have tried to track on RM website with no success. Told by Sockshop not to take too much notice of estimated delivery dates ! I really don't think I will be making future purchases
