SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3186 verified reviews.
Mrs C Bennett
Saturday, 26 September 2020

Returns service. People who don’t have a printer, or a computer, can not use the free returns carrot. I had to payto return my socks. Send a prepaid returns sticky label. It makes you less sure to place an order, if you don’t have a computer.

Rebecca , Sockshop 02 October 2020 12:32
Hello, Thanks for your feedback. We do have a freepost address which can be found on the link below for those who are unable to print the label: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Monday, 28 September 2020

No issues to report on SOCKSHOP's service.

Rebecca , Sockshop 02 October 2020 12:26
Hello, Thanks for leaving your feedback. I am pleased to see you are happy with our service! I hope you will shop with us again in the future. Kind regards, SOCKSHOP
Miss Kerry Edmondson
Thursday, 01 October 2020

My little girl has sock sensory issues and these socks have sorted the broblem.... However they do not wash good. After one wash they look like theyve been washed 100 times and all bobbly.

Trusted Customer
Tuesday, 29 September 2020

I am still waiting for my first parcel i make the order nearly 3 months ago and still waiting to come back from greece,second order arrive within 2 days exellent.

Judith Lemass
Monday, 28 September 2020

when I have bought socks from sock shop before they have been beautifully presented in a lovely coloured box. The socks were jumbled up in a brown jiffy envelope. All mixed up inside. Very disappointed, as I bought them for a Christmas present

Mrs Geraldine McCaughrean
Tuesday, 22 September 2020

Just not the solution to my life long search for soft, cushiony all-cotton socks like those that have survived me for 20 years. Pringles ones have a scratchy - almost wiry texture that make my feet quite sore. An expensive mistake, because I bought 6 pairs! Soft cotton socks should be out-of-mind the moment they are on. I certainly wouldn't like to run in them.

Ceri-ann McConville
Wednesday, 16 September 2020

Not bad, feel nice and soft. Delivery didn't take too long. But only worn twice and they have a hole in them already.

James Mitchell
Thursday, 10 September 2020

So many lines were out of stock but there was no way I could see to filter for instock versus out of stock. Had to spend a lot of time clicking to find anything available. Bit annoying when you need pants in a rush. But got there in the end.

Hazel Mills
Monday, 07 September 2020

They could have been clearer where these socks were made, I went to the sock shop because I had read they sell socks made in the UK but was disappointed to find these were made in China.

Trusted Customer
Saturday, 05 September 2020

Got a pair off odd socks

M A Ismail
Saturday, 05 September 2020

Pringle are a very good sock manufacturer and I always like their products. I liked the colours that Sockshop had and decided 2 buy 2 packets. I ordered Arthur from the Pringle collection, red and navy. When they arrived, it was red (as ordered) and black (instead of the navy, which I really wanted). I would have preferred to have been asked & I would have picked something other. It is for this reason that 3 stars are awarded instead of 5. I am a customer of Sockshop, bought off them in the past & will do so later. However, if they do not have a particular type, then would prefer to be told.

Trusted Customer
Monday, 31 August 2020

Socks lovely and comfortable but had a home in them before use !!

Trusted Customer
Saturday, 29 August 2020

Wrong size sent should have beenm 30/32 other wise wood have biin 5 star

Trusted Customer
Friday, 07 August 2020

Product listed as xl (16) but was easily size 20.

Rebecca , Sockshop 28 August 2020 16:16
Hello, Thank you for leaving your feedback. I am sorry that are unhappy with your purchase and that the product was not as expected. I shall share your feedback regarding this with the rest of the team. Please feel free to return any unwanted items for a refund. Kind regards, SOCKSHOP
Paul Lazzara
Wednesday, 26 August 2020

Haven’t seen my order yet. Provide a status

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