SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3187 verified reviews.
Trusted Customer
Monday, 04 May 2020

For the second time they have sent the wrong item

Trusted Customer
Sunday, 03 May 2020

Arrived within a few days in lockdown☑️ Two sets of socks were exactly what was ordered but the third set was red/pink multicoloured which were far from the navy wanted, not the navy Naomi I had ordered. As it’s lockdown it was too much effort to return them and wait for the correct colour! Would put me off ordering again.

Annette B
Wednesday, 29 April 2020

Their website was easy to use and their delivery was prompt.

Emma H
Tuesday, 28 April 2020

My items arrived swiftly, but there was a defect with one item and despite contacting their customer service team I have heard nothing back. Considering the socks were moderately expensive it is disappointing.

Trusted Customer
Monday, 27 April 2020

My order still hasn’t arrived so I can’t really comment but I’ve been waiting a while now

Trusted Customer
Thursday, 23 April 2020

Service good but pack of three black socks i ordered slide down and one pair first wear and wash have a hole in them already. Will not be buying again. Disappointed.

Trusted Customer
Monday, 13 April 2020

Socks are a good size and attractive colour but I had no idea they would be so thin. I will be looking to buy some thicker ones now.

Uffe Svenstrup
Wednesday, 08 April 2020

were promised to be delivered Saturday. They actually arrived 4 days later , i.e. Wednesday !

Rita Avery
Monday, 06 April 2020

Wrong size. Probably my fault. I realised when husband tried to put a sock on his sock machine. It had a thicker foot. Now have three pairs of the wrong sock. I will contact them. I thought they were reduced.

Claudio Castiello
Sunday, 05 April 2020

Nothing bad just the quality of the products are awful!

Eileen Yacamini
Sunday, 05 April 2020

Service was good.

Trusted Customer
Thursday, 02 April 2020

Prompt delivery but disappointed that not all socks patterned. Very misleading.

Sandra Parsons
Thursday, 02 April 2020

Cannot fought the socks they are lovely but the size change from 4/7 to now 4/8 is too big

John Farr
Sunday, 29 March 2020

Rather slow delivery, and they did not fit.

Trusted Customer
Wednesday, 18 March 2020

Well satisfied with goods ordered. Good service and excellent delivery service

Adrianne , Sockshop 20 March 2020 16:52
Many thanks for your feedback. I am sorry to hear that you had slight trouble while on our website. However, I am happy that the issue was resolved and that you are satisfied with your items and the service that you received. Kind regards, SOCKSHOP
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