SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3188 verified reviews.
Susan Spurdle
Tuesday, 05 January 2021

When I receive my purchase I will give a proper review

Rebecca , Sockshop 21 January 2021 16:52
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
Jim McLaughlin
Tuesday, 05 January 2021

I don't know. They didn't arrive

Rebecca , Sockshop 21 January 2021 16:48
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 06 January 2021

Wrong socks were sent, they were ordered for a specific occasion and I received heavy sports socks!? Not to be trusted.

Rebecca , Sockshop 21 January 2021 16:47
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded.Kind regards, SOCKSHOP
Karen Hodsdon
Friday, 08 January 2021

They never arrived

Rebecca , Sockshop 21 January 2021 16:41
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 09 January 2021

Still waiting for delivery a week after placing the order ??

Rebecca , Sockshop 21 January 2021 16:40
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 10 January 2021

Delivery was ok but hole appeared after first time eating the socks

Rebecca , Sockshop 21 January 2021 16:36
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded.Kind regards, SOCKSHOP
Trusted Customer
Monday, 11 January 2021

The socks were a gift for my husband. After one wash they are full of fluff and seems old and worn.

Rebecca , Sockshop 21 January 2021 16:34
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
Melvyn Lilley
Monday, 11 January 2021

I ordered some socks but had to cancel the order but I was still charged still waiting for a reply

Rebecca , Sockshop 21 January 2021 16:33
Hello, Thank you for leaving your feedback. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
PAULETTE JOHNSON
Tuesday, 12 January 2021

I have yet to receive items which was ordered over a week ago

Rebecca , Sockshop 21 January 2021 16:30
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Janey Sharratt
Wednesday, 13 January 2021

the description of the socks was poor. They were much thicker and bigger than I expected. You say 4-7 but they would have fitted a 9-10 foot!

Rebecca , Sockshop 21 January 2021 16:27
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
Trusted Customer
Friday, 15 January 2021

Disappointing product. Couldn't return them because I had to cut off all the ties before trying on. Too tight around the ankle and painful to wear. Too long in the foot and can't pull them on properly because of the tight ankles. Dangerous to wear because they flap on the floor and could cause me to trip.

Rebecca , Sockshop 21 January 2021 16:24
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
Mason Felton
Saturday, 16 January 2021

The order never arrived. Been waiting for ages now and still nothing. I need somebody to send another one out because the first one should be here by now

Rebecca , Sockshop 21 January 2021 16:22
Hello, Thank you for leaving your feedback. I am sorry to hear that you had not received your order. I have just checked your tracking and can see this has now been delivered. If you do have any further issues, please get in touch with us at contact@sockshop.co.uk Kind regards, SOCKSHOP
Laura Milnes
Sunday, 17 January 2021

I haven't received my item, despite Royal Mail claiming it has been delivered.

Rebecca , Sockshop 21 January 2021 16:17
Hello, Thank you for leaving your feedback. I am sorry that you experienced delays in receiving your order. I can see that you have been in contact with my colleague over this matter. Kind regards, SOCKSHOP
Rebecca Knight
Tuesday, 19 January 2021

2 thing's were missing of my order and they sent something I didn't order it they want me to pay to return what I didn't order before I'll get the others! Joke

Rebecca , Sockshop 21 January 2021 16:07
Hello, Thank you for leaving your feedback. I am sorry that you received the incorrect items. We do offer free returns which can be found on the following page, along with returns instructions: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Sunday, 03 January 2021

Not yet arrived so can't review

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