SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3188 verified reviews.
Mrs Jude Allen
Sunday, 03 January 2021

Check that they have been delivered before you ask for a review

Richard Sliwinski
Sunday, 03 January 2021

Items did not arrive.

Claire Wright
Sunday, 03 January 2021

Haven't received the goods yet

Trusted Customer
Saturday, 02 January 2021

Quicker response to refunds please. Still no correspondence despite returning goods prior to Xmas. I know it’s been a tough year but just wanted to tell the truth and provide constructive feedback

Cathey Robinson
Saturday, 02 January 2021

Bought size 7-11 slipper socks for my husband, and the size was even too small for me (size 6).

Trusted Customer
Thursday, 31 December 2020

Service was fine but socks slide down

Jenny Peter
Monday, 28 December 2020

The worst quality. The size 7-11 socks didn’t even fit me and I’m a size 4. Outrages so disappointed what a terrible Xmas present

Trusted Customer
Saturday, 26 December 2020

Decent delivery time

Trusted Customer
Saturday, 26 December 2020

My socks never arrived and I have contacted Sock Shop twice but had no reply or acknowledgement.

Katy Strange
Friday, 25 December 2020

My daughter was delighted with them but the toe went through after 1 Hr of wear. Most disappointing gift of all. What a shame as I would have bought 2 more pairs...

Katherine Trevor
Friday, 25 December 2020

I haven't received them yet, ordered on the 16th for my husband for Christmas, its Christmas and nothing.

Don Conroy
Thursday, 24 December 2020

Still not got package

Trusted Customer
Wednesday, 23 December 2020

Socks arrived quickly but when I washed the bed socks some sparkly yarn type stuff came off them and was all over my black socks and residue left all in the washing machine. Im mow having to deep clean the machine and rewash all the black socks. Not happy!!

John Beanland
Monday, 30 November 2020

faster delivery,still no idea when they will arrive.

Rebecca , Sockshop 23 December 2020 14:56
Hello, Thank you for leaving your feedback. I am sorry that you have encountered a delay receiving your order. I have checked the tracking number and can now see the order has been delivered. I hope you like your socks! Kind regards, SOCKSHOP
B M Kent
Saturday, 28 November 2020

10 days later no order received and no comms about its progress - not usual in today's customer service climate.

Rebecca , Sockshop 23 December 2020 14:41
Hello, I am sorry that you have encountered issues receiving your order. I can see that you have been in contact with my colleague regarding this matter and this has now been resolved. Kind regards, SOCKSHOP
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