SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3188 verified reviews.
Trusted Customer
Sunday, 22 November 2020

The sizing for the Pringle underwear is completely different. Have purchased medium for the past 20 years. Now the new products are too big.

Trusted Customer
Thursday, 19 November 2020

I'm waiting for them to arrive?

Margaret Mcshane
Saturday, 14 November 2020

Great service, quick delivery.

Rebecca , Sockshop 16 November 2020 16:28
Hello, Thank you for leaving your feedback. I am pleased to hear that you are happy with our service and that you received your order promptly. I hope that you will shop with us again in the future! Kind regards, SOCKSHOP
Bill Hood
Friday, 23 October 2020

Nice looking socks but ... my wife has a shoe size of 5 but is ill and has slightly swollen ankles and however hard we try we cannot get the socks onto her feet. We have bought others with same spec and there is no problem. It must be way they are made as they have more of a structure band are unyielding

Rebecca , Sockshop 16 November 2020 16:20
Hello, Thank you for leaving your feedback. I am sorry that this item was not suitable for your wife, I shall share your feedback with the rest of the team. Please return this item to us to receive a refund. Kind regards, SOCKSHOP
Trusted Customer
Friday, 23 October 2020

Poor customer service, item not received.

Rebecca , Sockshop 16 November 2020 16:13
Hello,Thank you for leaving your feedback. I am sorry that you did not receive your order. I can see that you have been in contact with my colleague over this matter and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 20 October 2020

Not arrived yet sorry - still waiting... POnseem to have lost them - i will rate them if they arrive...

Rebecca , Sockshop 16 November 2020 15:53
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that you have now received this item. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 20 October 2020

I have not yet received my goods. I sent an email to tell you that they have been returned to you as were not correctly addressed for some reason. I would still like the goods sending.

Rebecca , Sockshop 16 November 2020 15:51
Hello, Thank you for leaving your feedback. I can see that you have been in contact with my colleague and that this has now been resolved. Kind regards, SOCKSHOP
Tom Fields
Saturday, 17 October 2020

Good but you asked me to choose gift witch I never got so y say choose a gift

Rebecca , Sockshop 16 November 2020 15:34
Hello, Thank you for leaving your feedback. In order to receive a free gift orders must be at least a total of £40.00. Kind regards, SOCKSHOP
Trusted Customer
Monday, 16 November 2020

Despite me changing my address you still sent the socks to my old address and after knocking on all the neighbours doors, everyone said they hadn’t taken it in. If it was put thro the letterbox of 2 Marshall Cottages, I’d never get it back because my stepson, who still lives there, doesn’t speak to me and would not forward it too me. I have decided that I will never get these socks so will have to reorder once I have double checked you have kept my address.

Luke Ferrara
Sunday, 15 November 2020

My order never arrived to me in UAE, i cannot find any information about the shipping agent and when calling or emailing SockShop, they simply do not respond. Now I have paid this money and have no socks, and no contact.

Trusted Customer
Saturday, 14 November 2020

Goods have not yet arrived so a bit pointless asking for review. Providing tracking details for parcel would be of great use

Carolyn Fortescue
Saturday, 14 November 2020

socks have not been delivered - unrec eiv ed

Trusted Customer
Friday, 13 November 2020

Hopefully by sending me the right item.i have rang customers service so hopefully they will forward the correct item I ordered.

Trusted Customer
Monday, 09 November 2020

Stop false advertising if i order socks with a wool content that's what i expect to receive . Please check the labels if you buy from this company as you don't get what you order .

Catherine Rosenbrock
Monday, 09 November 2020

Having a tracked delivery option. My order was not delivered

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