SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3189 verified reviews.
Trusted Customer
Wednesday, 03 June 2020

I haven’t received my order.

Rebecca , Sockshop 17 June 2020 14:29
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay in receiving your order. I have checked your tracking number and can see that this item has been delivered. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 04 June 2020

As I didn't receive my order I cannot rate you anything. I only gave you 1 as I had to to get further on in the survey

Rebecca , Sockshop 17 June 2020 14:25
Hello, I am sorry to hear that this has happened. I can confirm a refund has already been issued by my colleague. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 04 June 2020

You ask me about your service before any delivery. I didnt recieve any merchandise

Rebecca , Sockshop 17 June 2020 14:15
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay in receiving your order. I can see that you have been in contact with my colleague and this has now been resolved. Kind regards, SOCKSHOP
Rolf Larsson
Sunday, 07 June 2020

Jag saknar Pringle golfstrumpor samt 5G golfstrumpor i bommull med tjock sula och ribbad översida. I miss Pringle golf socks and 5G golf socks with thick souls and ribbed overside.

Rebecca , Sockshop 17 June 2020 14:03
Hello, Thank you for your feedback. I am glad that you are happy with your purchase. I shall contact you directly to assist further! Many thanks, SOCKSHOP
Trusted Customer
Monday, 08 June 2020

great service, good quality! will use them again.

Rebecca , Sockshop 17 June 2020 13:23
Hello, Thank you for leaving your feedback. I am happy to see that you are pleased with our service and your purchase. Many thanks, SOCKSHOP
Ole Nielsen
Tuesday, 09 June 2020

I have not yet recieved my socks. But today I was asked about the service!

Rebecca , Sockshop 17 June 2020 11:45
Hello, Thank you for leaving your feedback. I am very sorry you have been unable to find our contact details. If you have any issues regarding your order please get in touch with us at contact@sockshop.co.uk I hope this helps, Kind regards, SOCKSHOP
Mary Lowndes
Monday, 08 June 2020

As of now Monday June 8th I have not received my purchase. I finally received my purchase this morning. They are lovely.

Mary Lowndes 11 June 2020 09:05
Rebecca , Sockshop 17 June 2020 11:37
Hello, Thank you for leaving your feedback. I am very sorry that you encountered a delay when receiving your purchase. I am happy to see that you have now received your parcel and are happy with your slippers! Kind regards, SOCKSHOP
Trusted Customer
Thursday, 11 June 2020

A hole developed after wearing them twice and they’ve worn through in four places after approx 10 times being worn. They were quite expensive compared with other brands which have lasted years. The larger size fits well around the foot but is too tight around the leg

Rebecca , Sockshop 17 June 2020 11:14
Hello, Thank you for leaving your feedback. I am sorry that you are unhappy with your purchase. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Monday, 15 June 2020

worst experience in years. Delivery never happened. Royal Mail just messed up totally and Sock shop knew that stuff was not getting to their customers so instead of doing something about it such as changing delivery company they just came up with rubbish excuses. Never again

Rebecca , Sockshop 17 June 2020 10:58
Hello, Thank you for leaving your feedback. I am sorry that you are unhappy with our service. I shall email you directly to resolve this. Many thanks, SOCKSHOP
Nicole Chapple
Tuesday, 19 May 2020

I haven't recieved it yet

Trusted Customer
Tuesday, 12 May 2020

I never ordered or received the item I am being asked to review. I replied about this but my email was returned undeliverable.

17 May 2020 18:11
Helen Hobson
Sunday, 17 May 2020

Disappointed I'm afraid. It was a gift and they could not have got it more wrong. Only half of the socks were in the gift box. The message wasn't included and they sent the bill/ invoice in the package. The socks were good but the gift element was completely ruined.

Trusted Customer
Saturday, 16 May 2020

The advisor was informed that I had purchased these socks for a purpose, we were burying a relative and wanted the socks for this reason, if I had been told that the socks had not been posted I would have cancelled and purchased from elsewhere but after five calls we were told that our parcel had been sent out already which was a blatant lie and they were absolutely useless to me when they arrived two days later, I know these are strange times and I get things are delayed but to be fobbed off at a distressing time anyway is not good practice I would have rather been told the truth that they had not been posted.

Steven Rogers
Thursday, 07 May 2020

Package not received and the response from facebook is that it can take weeks for Sockshop to receive returned packages. The order is from February, arriving in Greece on 20th March. It's already been weeks!

Steven Rogers 14 May 2020 14:02
Trusted Customer
Thursday, 14 May 2020

We unfortunately can’t review them because we are still waiting for them to be delivered!!

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