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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Haven’t received them yet so can’t give a review!
My socks have still not arrived. Posted by Royal Mail tracked. They haven't arrived and now seem to have moved further away from me. Somehow they've been sent from my nearest sorting office in Surrey to Sheffield.
One pair worn once. Frayed badly very disappointed please advise re return. See photo
Haven't recieved order yet. No update on tracking
You sent me the incorrect order very disappointed
Haven’t received the socks yet
Received wrong size of socks 7 instead of 6
NO,get your facts correct before you ask for a review
Although the socks were supposed to be for women, the one size socks were MILES too big for me. They are useless.
Ordered 2x3 pairs of seam free socks about 10 days ago. Unfortunately I have not received them as, somehow, between me ordering on line and the address put on the parcel, my post code was changed and the parcel was presumably delivered to somewhere in Birmingham rather than Cambridge, despite the fact that I believe my address, town and county were correct. Phoned Customer Service twice but not happy that I have been told that they couldn't possibly have changed the post code at their end and intimating that it is my fault that the socks have been mis-directed. I am waiting for another week to hope that the parcel with be returned to their warehouse and they will only then issue a refund.
Never got my package, and never got an answer by email. I would like a refund.
Great service and value
Not received my order
Didn’t receive my item
The customer service was obstructive. I complained that SockShop were charging a different price on two different sites (their own and their ebay shop) on the same day, the highest price being their own web site where postage was added on top of the price whereas the ebay shop postage was free. After several to and fro emails, Zoe Donnelly the SockShop Customer Services Manager wrote the following (and I quote verbatim) "... we can sell items cheaper where ever we choose to ...". I responded that I would pass that comment on to others so that they were aware of SockShop business practices. Bottom line? Don't buy direct from SockShop's own web site since that is more expensive than their ebay shop.
