SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3173 verified reviews.
Trusted Customer
Friday, 27 September 2019

Arrived promptly, lovely quality

Colin Martin
Friday, 27 September 2019

Good quality socks at reasonable prices. Prompt service and delivery

Trusted Customer
Saturday, 21 September 2019

The service was excellent. I was kept informed as to the progress of my order and it arrived well packaged and when indicated. The only reason I have given 4 stars rather than 5 was the product itself. The socks (Pringle) were thinner than I remembered and the toe seams again were not as I expected. Earlier Pringle socks had no toe seams at all. These are not that smooth either. Perhaps I just ordered the wrong kind.

Adrianne Jackson , Sockshop 24 September 2019 14:21
Thank you for leaving your feedback. I am so glad that you are happy with the service that you received. However, I am sorry to hear that you are not fully satisfied with your purchase. If you would like an exchange or a refund please get in touch at contact@sockshop.co.uk and we can help. Kind regards, SockShop
ROGER MORGAN
Thursday, 19 September 2019

Very Good arrived on time. What I was looking for.

Carole Penney
Thursday, 19 September 2019

Easy website to navigate plus delivery fast.

Adrianne Jackson , Sockshop 23 September 2019 10:57
Thank you for your feedback. I am really pleased that you found the website easy to use and that you received your socks promptly. We are grateful for your feedback! Best regards, SockShop
Jacky Creswick
Monday, 09 September 2019

Delivery as advised. Too early to report on quality etc

Adrianne Jackson , Sockshop 12 September 2019 13:19
Thank you for your feedback. I am so glad that you are happy with the delivery service that you received. Best regards, SockShop
Jacky Creswick 12 September 2019 15:12
Why, when you advertise these socks as sustainable (made from bamboo) & enclose them in a cardboard wrapper do you spoil it by adding a small plastic hanger (unnecessary when being delivered to buyers home) & the cardboard tag attached to the sock by one of those insidious, environmentally harmful little plastic clips (don't know hat they are called) which have to be cut off & then leave 2 tiny bits of plastic to dispose of - dangerous to wildlife & totally unnecessary. Disappointed with this unnecessary use of plastic.
Jacky Creswick 22 September 2019 13:11
Why have I been asked to review again when I already have as per comments above - 10 days ago? I notice there has not been any comment from SockShop re the use of plastic.
Andrew Bartram
Saturday, 14 September 2019

Service was exelent, would recommend.

Trusted Customer
Saturday, 24 August 2019

By sending my socks.

Rebecca Hodgkinson , Sockshop 28 August 2019 13:25
Hello, Thank you for leaving your feedback. I am very sorry that there was a delay in receiving your order. I can see that you have been in contact with my colleague and you have now received your order. I hope you are pleased with this purchase! Kind regards, SockShop
31 August 2019 12:44
Good quality socks. That is primarily what I wanted.
31 August 2019 12:44
Rebecca Hodgkinson , Sockshop 13 September 2019 09:07
Hello, I am glad that you are pleased with your order now that this has been received! Kind regards, SockShop
Trusted Customer
Saturday, 07 September 2019

Plenty of choice. Website easy to use. Ordering was easy.

Adrianne Jackson , Sockshop 10 September 2019 15:17
Many thanks for leaving your feedback. I am very pleased to hear that you enjoyed looking through our great selection of products and found the website easy to use. We are grateful for your feedback! Best regards, SockShop
Stephen Fry
Monday, 02 September 2019

I got the socks at the price at the time I wanted.

Adrianne Jackson , Sockshop 04 September 2019 15:48
Thank you for your feedback. I am very happy to hear that you are satisfied with the service provided and pleased with your purchase. We are grateful for your feedback! Best regards, SockShop
Trusted Customer
Wednesday, 04 September 2019

Fast delivery. Good environmentally friendly packaging.

Trusted Customer
Friday, 08 February 2019

The goods arrived quickly they were the correct items and the free gift of socks for the homeless I think is a nice idea and should be embraced by others I will shop with you again.

Adrianne Jackson , Sockshop 11 February 2019 16:44
Many thanks for leaving your feedback. I am thrilled that your items arrived promptly and that you enjoyed donating a pair of socks to the homeless with your order. We appreciate your feedback! Best regards, SockShop
Trusted Customer
Wednesday, 04 September 2019

The homepage looks well, easy to use. Sock are pretty expensive, but that's the way the economy works...

Hermione Ainley
Tuesday, 27 August 2019

You did what you said you would

TERENCE IRVING
Monday, 26 August 2019

Excellent and prompt service.

Adrianne Jackson , Sockshop 29 August 2019 10:00
Thank you for your feedback. I am very pleased that you are satisfied with the service that you received. We hope to see you again in the near future! Best regards, SockShop
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