SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Sally Ann Eddington
Wednesday, 27 March 2019

Quick and easy to use - excellent diabetic sock choices

Trusted Customer
Tuesday, 26 March 2019

Seemed to be less choice of colour and style of the Gentle Grip variety of sock compared to a couple of years ago.

Kathleen Golding
Tuesday, 19 March 2019

Very good. My only issue was the amount of packaging; cardboard boxed each pair of socks, all contained in one big box. Wasteful!

Adrianne Jackson , Sockshop 22 March 2019 10:07
Many thanks for leaving your feedback. I will share your comments with the rest of the team. We are grateful for your feedback! Best regards, SockShop
Trusted Customer
Sunday, 17 March 2019

Good efficient service through to quick delivery

Adrianne Jackson , Sockshop 19 March 2019 16:49
Thank you for taking the time to leave your feedback. I am thrilled that you are pleased with the service provided and the quality of your purchase. We are grateful for your feedback! Best regards, SockShop
Trusted Customer
Thursday, 14 March 2019

As with my several previous orders, delivery was swift. I had a query (of which more later), and my phone-call was answered quickly and pleasantly.

Adrianne Jackson , Sockshop 18 March 2019 11:30
Thank you for your feedback. I am so glad that you are satisfied with the service that was provided. We appreciate your feedback! Best regards, SockShop
Trusted Customer
Wednesday, 13 March 2019

Overall good service with a fast response rate. I rated 4 stars because 1 out of the 4 pairs of socks I ordered was a duplicate. I contacted customer service and a refund for the duplicate pair was auctioned immediately. Other than that I would recommend.

Adrianne Jackson , Sockshop 14 March 2019 16:26
Many thanks for leaving your feedback. I am so sorry to hear that you received a duplicate item however, I am glad that you are satisfied with the service provided and that you would recommend SockShop to others. We are grateful for your feedback! Kind regards, SockShop
Mary Ible
Friday, 08 March 2019

The overshoes arrived quickly in the post but even though they were a size large 7-8 they were too small and I couldn't wear them. I am a size 7 so expected them to be ok.

Rebecca Hodgkinson , Sockshop 11 March 2019 15:09
Hello,
Thank you for leaving your feedback. I am glad to read that you received your order quickly and efficiently. I am sorry to read that this item was too small for you. Please return this item to us to receive a refund.
Kind regards, SockShop
Trusted Customer
Friday, 08 March 2019

efficient and easy to order

Trusted Customer
Wednesday, 06 March 2019

quick service and fair return policy

Adrianne Jackson , Sockshop 08 March 2019 14:59
Thank you for your feedback. It is great to hear that you are happy with the service that you received. We hope to see you again soon! Kind regards, SockShop
Trusted Customer
Friday, 01 March 2019

Socks arrived promptly. I thought they seemed rather small but fitted fine and well made.

Adrianne Jackson , Sockshop 05 March 2019 10:05
Thank you for your feedback. I am very glad that your order arrived quickly and that you are satisfied with your purchase. We are grateful for your feedback! Best regards, SockShop
Robert Adams
Sunday, 24 February 2019

Those pairs I have tried are very comfortable

Adrianne Jackson , Sockshop 27 February 2019 16:41
Thank you for your recent order and feedback. I am so glad to hear that you are pleased with purchase and how comfortable they feel. We hope to see you again soon! Kind regards, SockShop
Trusted Customer
Sunday, 24 February 2019

Rigtig lækre sokker og gode priser.

Adrianne Jackson , Sockshop 26 February 2019 15:46
Mange tak for din tilbagemelding. Jeg er så glad for at høre, at du er tilfreds med dine sokker og prisen. Med venlig hilsen, SockShop
Trusted Customer
Wednesday, 27 February 2019

probably buy them again

Mrs. R M Hussey
Wednesday, 27 February 2019

The socksI bought fit very comfortably,the tops resting smoothly without ridge.

Justin Williams
Wednesday, 27 February 2019

Nice and easy website to use

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