SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Mary Carpenter
Friday, 02 November 2018

Yes i would buy again cant get product anywhere else

Trusted Customer
Wednesday, 31 October 2018

This is not what I ordered! I have ordered men's socks as a gift to go to British Columbia. Please tell me that you have not sent the items above!!

Rebecca Hodgkinson , Sockshop 01 November 2018 16:09
Hello,
I am very sorry about this, I shall contact you directly to resolve this issue.
Kind regards, SockShop
01 November 2018 16:51
Can you please tell me what has been dispatched to go to the address in British Columbia?
Rebecca Hodgkinson , Sockshop 02 November 2018 08:14
Hello,

I can confirm the following items have been dispatched:

Mens 1 Pair SockShop Dare to Wear Pixel Perfect Full English Breakfast Printed Socks Multi Coloured 7-11
Mens 4 Pair Harry Potter House Badge Socks Assorted 6-11

Thanks,
SockShop
02 November 2018 11:52
Thank you for the prompt attention to this issue. Good follow up customer service.
02 November 2018 11:52
Michael Dutfield
Thursday, 01 November 2018

Ordering was easy and delivery as promised .p

Karen
Thursday, 01 November 2018

Good website and good range of products. Delivery on time.

B E Thompson
Monday, 29 October 2018

Quick and efficient. Yes I would recommend them. Unfortunately the items detailed were not what I ordered. However I can confirm the correct items were delivered. Many thanks

Adrianne Jackson , Sockshop 31 October 2018 15:54
Many thanks for your feedback. I am delighted to hear that you would recommend SockShop to others. Regarding your others comments, I will pass this on to the rest of the team. We are grateful for your feedback! Best regards, SockShop
Trusted Customer
Saturday, 27 October 2018

The service was as expected

Adrianne Jackson , Sockshop 30 October 2018 11:04
Many thanks for leaving your feedback. I am so glad that you are satisfied with the service provided. We appreciate your feedback! Best regards, SockShop
Claire RAICK
Thursday, 25 October 2018

THERE WAS A PROBLEM WITH THE ORDER AND WE RESOLVED IT RAPIDLY TOGETHER

Trusted Customer
Friday, 26 October 2018

Rapidez en el servicio

David T Phillips
Tuesday, 23 October 2018

The delivery left a bit to be desired A red parcel was left by my front door for any passerby to take. perhaps consider a more secure way of delivery. socks OK

Adrianne Jackson , Sockshop 25 October 2018 14:31
Thank you for your feedback. I am sorry to hear how your order was left. Apologies for this, we do offer additional delivery instructions and Royal Mail do their best to keep to these instructions. However, I am glad that you are satisfied with your item. Kind regards, SockShop
Margaret Pate
Tuesday, 23 October 2018

Easy to order. Good selection. Arrived promptly. Fit well.

Adrianne Jackson , Sockshop 25 October 2018 10:50
Thank you for your feedback. I am very pleased that you enjoyed looking through our great selection of products and that your order arrived promptly. Kind regards, SockShop
Trusted Customer
Saturday, 20 October 2018

Easy to navigate, clear website to use. Good delivery.

Adrianne Jackson , Sockshop 22 October 2018 14:29
Many thanks for leaving your feedback. I am so glad that you found the website easy to use and that you will purchase from SockShop again in the future! Best regards, SockShop
Trusted Customer
Friday, 19 October 2018

Delivered really quickly and with no fuss!

Lindsay Thorn
Tuesday, 16 October 2018

Quick delivery (very!) Only issue was the website which kept going back to the beginning every time I'd looked at an item for info. Very good selection of Elle socks. Thank you

Nicholas Linney
Monday, 15 October 2018

Online ordering was easy and product was packaged well. Delivery was not ideal as although I had requested the package be left in a safe place, this wasn't included on the parcel so I had to collect from Royal mail

Trusted Customer
Saturday, 13 October 2018

I bought Calvin Klein boxers and I had no worries, the processing time did take long but that was due to the fact that i had bought it on the weekend and it had been processed on Monday almost immediately. Also delivery had communication problems but that was the fault of Royal Mail

Adrianne Jackson , Sockshop 16 October 2018 10:49
Many thanks for your feedback. I am sorry to hear that you suffered a delivery problem, I can assure you that this is not the norm for SockShop and from time to time orders may take longer to be delivered due to postal delays. However, I am happy that you are satisfied using SockShop services. We appreciate your feedback! Kind regards, SockShop
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