SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Sunday, 15 April 2018

Order was delivered promptly

Trusted Customer
Saturday, 14 April 2018

Service was good, but I would have preferred option of collecting the order from a local delivery point

Mr Peter Stanley
Thursday, 12 April 2018

Easy & fast service

Sari Steel
Tuesday, 10 April 2018

The selection is very good as are prices. However the return policy does not include postage which is disappointing. I purchased 3 pair of socks and am not crazy about the color of one of the pair and postage is too expensive to exchange them for a different color. I’d even be willing to buy more if a return label had been included.

Adrianne Jackson , Sockshop 11 April 2018 14:43
Many thanks for your feedback. I am so glad that you are happy with the wide selection of products and reasonable prices SockShop has the offer. I will share your comments with the rest of the team. We are grateful for your feedback! Kind regards, Adrianne (SockShop)
Sari Steel 11 April 2018 15:52
You’re welcome. Please share with your team and let me know what they say. Thanks, Sari
Trusted Customer
Tuesday, 10 April 2018

I had made a mistake somewhere along the line & had an incorrect delivery address, I used their service & they promptly confirmed that they'd change to recipients address, which they did. As a gift she says she loves the "Minnie Mouse" rollasoles! Thank you

Mr Ian Coyle
Monday, 09 April 2018

Nice selection good service fast delivery

Adrianne Jackson , Sockshop 11 April 2018 13:46
Thank you for leaving your feedback. I am so pleased that you are satisfied with the service and great selection SockShop has to offer. We hope to see you again soon! Best regards, Adrianne (SockShop)
Trusted Customer
Tuesday, 10 April 2018

What I ordered came on time and was as seen in the photos. However, what is listed above as my purchase, is not what I purchased. I bought 4 pairs of ladies socks. None were Floral or Fair Isle. Two pairs were bamboo cotton. Not worn yet but look ok.

Rebecca Hodgkinson , Sockshop 11 April 2018 08:27
Hello, 
Thank you for leaving your feedback. I'm glad that you are happy with your purchase and our service. I  shall get the team to look into this issue. Thanks, SockShop
Cedric De La Nougerede
Monday, 09 April 2018

Goods arrived on time and in good condition.

David Williams
Monday, 09 April 2018

Socks are great, but it took about 10 days for them to arrive. Arrived this morning 9th April.

Jill Passmore
Friday, 06 April 2018

Excellent socks, very pleased so far.

Audrey Anderton
Saturday, 07 April 2018

Service very good - returning as ordered by mistake nothing to do with Sockshop.

Trusted Customer
Tuesday, 03 April 2018

Quick and efficient service.

Adrianne Jackson , Sockshop 06 April 2018 09:32
Many thanks for leaving your feedback. It is wonderful to hear that you are always impressed with the quick and efficient service SockShop provides and that you will continue to purchase from us in the future. We appreciate your feedback! Best regards, Adrianne (SockShop)
Janice Hoy
Monday, 02 April 2018

Have purchased several items from SockShop and have been very pleased. The items arrive quickly and well packaged. In my last order, I ordered 2 packs of Calvin Klein trunks, in different colourways, and received 2 different styles. Hoping that these will be OK. Was a little disappointed that they were different and not what was ordered.

Sally Ann Eddington
Sunday, 01 April 2018

Excellent service, prompt delivery

Rebecca Hodgkinson , Sockshop 03 April 2018 10:13
Hello, 
Thank you for leaving your feedback. I very glad to hear that you are happy with our service. I am sorry that you are disappointed with the products, I shall contact you directly to resolve this. Kind regards, SockShop.
Robert Cox
Sunday, 01 April 2018

A great range of products with plenty of selection within each product range. Good delivery service and packaging.

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