SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3168 verified reviews.
Trusted Customer
Sunday, 05 February 2017

Delivered within two days. Good service.

Trusted Customer
Saturday, 04 February 2017

Fast service will use again

Trusted Customer
Friday, 03 February 2017

VERY GOOD PRODUCT VERY GOOD

Trusted Customer
Thursday, 02 February 2017

Delivery very prompt. They weren't actually the ones I wanted but my sister seems ok with them (they were a birthday gift to her.)

Trusted Customer
Thursday, 02 February 2017

Received by post in a couple of days

02 February 2017 20:48
very prompt service
02 February 2017 20:48
Trusted Customer
Thursday, 02 February 2017

Good service throughout the buying and delivery process

Trusted Customer
Wednesday, 01 February 2017

Search on the website not very good.

SockShop , Sockshop 01 February 2017 14:32
Thank you for your recent order and for your feedback. I'm sorry to hear that you are unhappy with the search facility on our website! I will contact you directly about this to resolve the issue. My apologies and best regards, Tara
Trusted Customer
Wednesday, 01 February 2017

Fair pricing and postage.

Trusted Customer
Sunday, 29 January 2017

Excellent service.

SockShop , Sockshop 30 January 2017 10:59
Thank you for your feedback. I am sorry to hear that this does not fit as expected! You're most welcome to return this to us using the freepost returns label provided for a refund or exchange if you prefer. My apologies for any disappointment caused. Kind regards, Tara
Trusted Customer
Monday, 30 January 2017

Very good service /quick delivery.

Trusted Customer
Saturday, 28 January 2017

Все очень хорошо: доставка недорогая и быстрая, качество изделий прекрасное, еще и подарок дали.

Trusted Customer
Saturday, 28 January 2017

Only problem I ordered 6" legs and received the shorter one but my husband finds the shorter one acceptable so is keeping them.

Trusted Customer
Saturday, 28 January 2017

Great service .. should add more variety

Trusted Customer
Monday, 23 January 2017

Service is good and wuick

SockShop , Sockshop 23 January 2017 10:04
Thank you for your recent order and for taking the time to leave your feedback. I am really sorry to hear that these socks are not as expected - please know that I will certainly share your comments with the rest of the SockShop team for future reference. You are most welcome to return these to us using the freepost returns label provided for a refund or exchange if you prefer. My apologies for the disappointment caused and kind regards, Tara
SockShop , Sockshop 27 January 2017 13:40
Further to your feedback, we have now checked our stock and there does appear to be an issue with the seams on some of these socks, you are correct. I just wanted to thank you for bringing this to our attention, and let you know that we are now quality checking this stock again as there appears to have been an issue at the manufacturing stage. Such feedback as this is highly valuable in helping us to improve ourselves as a business and the products we sell. Thanks again for letting us know about this, your help is most appreciated. I have also contacted you directly about this - I hope this is acceptable. Best regards, Tara
Trusted Customer
Friday, 27 January 2017

Prompt and efficient service.

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