SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3192 verified reviews.
Ruth Dodd
Wednesday, 24 February 2021

Rapid service but I expected Slipper Socks to have non slip soles

Rebecca , Sockshop 17 March 2021 16:38
Hello, Thank you for leaving your feedback. I am sorry that these items were not as expected. I can see that these items have been returned and a refund has been issued. Kind regards, SOCKSHOP
Susanna Olivelli
Monday, 08 March 2021

The quality of 2 sets of socks is not high. They feel rough on the skin.

Rebecca , Sockshop 17 March 2021 14:27
Hello, Thank you for leaving your feedback. I am sorry that you are not pleased with the quality of the socks. Please feel free to return this item to us to receive a refund. Kind regards, SOCKSHOP
AUDREY DOOLE
Wednesday, 17 March 2021

In nearly every respect SockShop performed exceedingly well e.g online ordering, promptness of delivery etc. Unfortunately from my point of view, the socks ordered were too long in the leg and had to be returned. Even so, SockShop did very well in keeping me notified about a refund.

John Henehan
Tuesday, 16 March 2021

Received 2 deliveries instead of 1!

Nigel Slater
Monday, 15 March 2021

The one pair I have worn up to now are bitting and fraying already. I have only worn them in the flat and on one ten mile hike I don’t think there will last 1000 miles hiking.

Trusted Customer
Saturday, 13 March 2021

I am hoping that the socks that I have just bought will last longer than the bamboo socks I bought previously. They went into holes in a matter of months.

Trusted Customer
Saturday, 13 March 2021

Slow to arrive. Very helpful telephone staff .

Trusted Customer
Friday, 12 March 2021

Late delivery despite 1st class post. Royal mail tracking was hopeless. They were lost in transit but I was un able to track where they were or time. Grandchildren had gone back to school by the time they arrived.

Trusted Customer
Thursday, 04 March 2021

Delivery was fast and efficient. However, some of the bamboo socks bought were connected so tightly together with plastic tags that on releasing them there were pulls in the material. Also, I really miss the Sockshop colour burst cotton socks as these were much more substantial than the new equivalent in bamboo. I would be more than happy to pay more for organic cotton socks.

James W Carson
Sunday, 28 February 2021

Still waiting for them to arrive

Terry Brown
Sunday, 28 February 2021

These were well made but didn't fit the use I wanted them for, so sent them back and ordered some others that were not so thick and bulky.

Trusted Customer
Friday, 26 February 2021

Service was good and speedy delivery

Grainne Jakobson
Tuesday, 23 February 2021

I'm not sure about these yet -they are quite big -I'm a five so if you were size 4 they would be very big. Hoping they shrink a bit!

Andrew Jameson
Tuesday, 23 February 2021

They came pretty quick.

Christina Harris
Tuesday, 23 February 2021

Welt on socks not soft enough still leaves a mark on my ankle. Old pair I had made of a softer material I think. Disappointing.

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