SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3187 verified reviews.
June Kavanagh
Monday, 18 January 2021

Prompt delivery. Product rather thin

Sam Mcalary
Sunday, 17 January 2021

Love the jeep socks i would give them 4 stars. The storm bloc socks are great too however the reason for 3 stars is because one of the storm bloc pairs dont match. One is blue the other is black

Trusted Customer
Saturday, 16 January 2021

Nice items however had issues with customer service / function of the website. When placing an order on mobile it auto selected my delivery address (never come across this before when ordering online) which I didn't realise it would do. This meant the delivery address was wrong on my order. I emailed to amend the address, but the wrong address was then put on my order. I managed to receive the order from the wrong address but have had no apology for the hassle

Trusted Customer
Friday, 15 January 2021

good user experience, but order not arrived yet (7 days)

Julian Yeardley
Tuesday, 12 January 2021

When I checked out I was informed that my payment had not been cleared. Yet the next day I was told the socks were on their way. Odd! My feet are size 9 UK so the 7.5 to 11.5 should fit ok yet the socks are slightly too big and bunch up at the toes. Also when I go out in my normal shoes my feet get cold in these socks. So overall not a good impression.

Trusted Customer
Thursday, 07 January 2021

Good products, bamboo, postage and delivery a bit slow.

Karen Buckley
Tuesday, 05 January 2021

I have not received my order yet!

Trusted Customer
Saturday, 02 January 2021

Good online service but haven’t received them yet.

Richard Gardner
Saturday, 02 January 2021

I mainly use Glenmuir wool golf socks size 7-11.. The alpaca socks size 10-12 are not much warmer and thus not worth the extra money. Also they are rather large for a size 10.

Emma Jackson
Friday, 01 January 2021

Bought a two pack of wellie socks, they are so comfy and keep your feet very warm, but the only downside is the amount of fluff that comes off the black ones is unreal!

Lyn Carol Lawbuary
Friday, 01 January 2021

I ordered the socks and straightaway realized I had made a mistake. It stated if you fill in a cancel request within a certain time, they would cancel the order. I did but received no acknowledgement and the order was delivered anyway!

Carol Stewart
Wednesday, 16 December 2020

Service and delivery excellent but although the socks were size 4-8 and meant to be a gift I tried them on and couldn’t get my foot inside and I’m a 6.5.They were lovely socks but I had to return them,had they fitted me I’d have given them as a Christmas gift

Marianne Snell
Tuesday, 15 December 2020

I ordered the father Christmas socks and the gnome socks lhave received the father Christmas ones but l have not received the gnome socks

Trusted Customer
Wednesday, 09 December 2020

Order took 20 pluss days. Tried to contact customer service but no response. Socks great. It is rare to find socks that isn't plain black in my size. (Uk13 euro 48) will order again, although reluctantly.

11 December 2020 23:21
11 December 2020 23:21
Trusted Customer
Thursday, 10 December 2020

Sending items out with sock shop all over the packaging does rather give a clue to what is in it and spoil the surprise for Christmas.

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