SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3189 verified reviews.
Trusted Customer
Thursday, 28 October 2021

Socks have still not arrived!!

Rebecca , Sockshop 29 October 2021 11:49
Hello, I am sorry to hear that your order has not arrived. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Friday, 29 October 2021

I would have rated them higher if they had delivered the goods, they took my money and NOTHING! Rip-off merchants

Rebecca , Sockshop 29 October 2021 11:47
Hello, I am sorry that this has not been received. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 21 October 2021

Still no delivery despite contacting Sock shop

Rebecca , Sockshop 27 October 2021 16:56
Hello, Thank you for leaving your feedback. I am sorry to hear that you had not received your order. I can see that you have been in touch with my colleague and this has now been resolved. Kind regards, Rebecca, SOCKSHOP
Trusted Customer
Friday, 22 October 2021

I wanted socks that were actually made from a properly natural material. I did misread the website which does say how little actual natural material is used. Why do you not make socks just with either natural materials.

Rebecca , Sockshop 27 October 2021 16:45
Hello, Thank you for leaving your feedback. I am sorry to hear that this material is not suitable and irritates your skin. I shall share your feedback regarding natural material with the rest of the team. Kind regards, SOCKSHOP
Margaret McLeod
Saturday, 23 October 2021

Have not reived my socks

Rebecca , Sockshop 27 October 2021 16:34
Hello, Thank you for leaving your feedback. I am sorry to hear this. I can see that you have been in contact with my colleagues over this matter who are resolving this. Kind regards, SOCKSHOP
susie.c
Saturday, 16 October 2021

I have ordered from sockshop before and every thing has been very good .I ordered some black diabectic socks as i've sprained my ankle and wanted some socks which I could wear without constriction .When they arrived I was sent some pink stipe trainer socks .I could have seen a simple mistake if it was black trainer socks but pink stripes really!. sent them back with a prepaid label but it nearly killed me trying to get to a post office that i could manage to park near as I can't walk very well.

Rebecca , Sockshop 18 October 2021 12:13
Hello, Thank you for leaving your feedback. I am sorry that the wrong items were sent to you, please accept my apologies for this and the inconvenience this has caused you. I can see that these items have now been received and the correct items have been dispatched to you. Kind regards, SOCKSHOP
Carol Roberts
Saturday, 09 October 2021

Not to dispatch socks with holes!

Rebecca , Sockshop 11 October 2021 10:49
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below:https://www.sockshop.co.uk/pages/customer_services/customer_information/returnsKind regards, SOCKSHOP
Trusted Customer
Friday, 08 October 2021

Delivering the socks would definitely help !

Rebecca , Sockshop 11 October 2021 10:45
Hello, Thanks for the feedback. I am sorry to hear this has not yet arrived. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Tom Gaffney
Wednesday, 06 October 2021

Service great. Been buying socks from sock shop for years Bought Bamboo socks and put my big toe through the material on first wearing

Rebecca , Sockshop 11 October 2021 10:33
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team. Please return this item to us by following the instructions on the link below:https://www.sockshop.co.uk/pages/customer_services/customer_information/returnsKind regards, SOCKSHOP
Iris Gasspool
Tuesday, 05 October 2021

Delivered quickly as stated, but bamboo shoe liners are useless wint stay on. Would definitely not recommend

Iris Gasspool 05 October 2021 14:23
Iris Gasspool 05 October 2021 14:23
Rebecca , Sockshop 11 October 2021 10:32
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 05 October 2021

I still haven't received my socks and I have no tracking number to chase, the emails are all no reply so I'm a bit at loss of how to manage this order

Rebecca , Sockshop 11 October 2021 10:28
Hello, I am sorry to hear that your order has not arrived and you have had issues contacting us. I shall email you directly to resolve this. Kind regards, Rebecca, SOCKSHOP
Trusted Customer
Sunday, 03 October 2021

Bought 3 pairs of sockshop bamboo socks. One pair falling apart on arival. Second pair holed on first wearing, last pair failed on third wearing. Cheap to buy but never bought such poor quality before. Sent photo but sockshop wanted me to wash and return. Could not be bothered for £1.99 socks so wrote them off. Won't make the same mistake again.

Rebecca , Sockshop 11 October 2021 10:20
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened, please accept my apologies for this. If you change your mind, please follow the return instructions which can be found on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Saturday, 02 October 2021

The pants were flawed. They had badly threaded are were not finished properly as the opening at the front had not been opened even though the stiching etc was place. I guess they were seconds which somehow got into the quality assured stock. A waste of money and I'll be unlikely to shop at Sockshop in the future.

Rebecca , Sockshop 11 October 2021 10:08
Hello, Thank you for leaving your feedback. I am sorry to hear this has happened. Please return these to us by following the instructions found on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Friday, 01 October 2021

It was delivered fine but the socks themselves were terrible quality. I have taken photos.

Rebecca , Sockshop 11 October 2021 10:07
Hello, Thank you for leaving your feedback. I am sorry to hear this has happened. Please return these to us by following the instructions found on the link below: https://www.sockshop.co.uk/pages/customer_services/customer_information/returns Kind regards, SOCKSHOP
Trusted Customer
Monday, 27 September 2021

Send the socks I ordered

Rebecca , Sockshop 29 September 2021 16:23
Hello, Thank you for leaving your feedback. I am sorry that this has happened, I can see that you have returned this item to us and you have now been refunded.Kind regards, SOCKSHOP
YOUR RECENTLY VIEWED ITEMS

EMAIL NEWSLETTER

SIGN UP & RECEIVE 10% OFF YOUR FIRST ORDER

View our privacy policy here.