SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3186 verified reviews.
Trusted Customer
Friday, 03 July 2020

Delivery O.K.-quality disappointing -finish is poor -bits of cotton everywhere and at least one sock (not all checked yet) has a ladder in it! Not worn yet so unable to comment on comfort or how they feel when in use!

Jane Cosnett
Tuesday, 30 June 2020

I haven't bought these socks so, it's hard to say!

Trusted Customer
Tuesday, 30 June 2020

Good prices, fast delivery. But was disappointed that it stated free delivery and free gift if you spent over £40.

Stephen
Friday, 26 June 2020

I specified online that delivery to be left over the gate (next to front door) if no reply. So what do I find upon my return - parcel dumped at front door, and not dropped over the gate. - I ask you, what is the point? Also a 2" split in the parcel bag

Raymond Gilbey
Friday, 19 June 2020

Quick delivery well packaged comfortable apart from waistband rolls down.

Alan Thruston
Thursday, 18 June 2020

Spck quality in thickness poor.

Trusted Customer
Thursday, 28 May 2020

Website have plenty of stock to choose. Delivery was quick.

Rebecca , Sockshop 17 June 2020 15:24
Hello, Thank you for your feedback. I am really glad to see that you were happy with the wide range of stock that we have on offer and was able to find what you wanted. I hope that you will return to shop with us again! Kind regards, SOCKSHOP
Trusted Customer
Saturday, 30 May 2020

Five pairs - two bamboo, three for diabetic patients - Arrived in good time, nice materials, good colours, as I wished. I am a normal sized older lady, 14-16 clothes, normal size legs, and in my 70s. Sadly your soft top socks = both the ones for larger diabetic legs (neither of which I have!) left marks on my skin after a few hours - such a shame. Real indentations. I shall have to cut the tops off, and will still wear them, hopefully. I know it must be difficult to get socks not to fall down without some sort of elasticity - but I have had some in the past (manufacturers' names lost now, unfortunately - may even have been M & S). I have tried several kinds of so-called soft top socks, over the last few years but nothing seems to work. My leg circumference is 30cms where the top of your socks reach - do you test your 'soft top' socks on older legs? And for how long? That would help I am sure. It was good to see a range of colours that I've not been able to find on other sites. I remember your lovely shops!

Rebecca , Sockshop 17 June 2020 15:08
Hello, Thank you for leaving your feedback. I am glad that you liked the colours on offer and its good to see that you remember our shops! I am sorry that these items are not suitable for you, I shall pass on your comments to the rest of our team. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 17 June 2020

Good quick service Bought Bamboo cotton socks, but the socks got fluffy after a day of use..

Michael Rudd
Monday, 15 June 2020

Socks in themselves are good - but the grip is not as "gentle" as others I have. For info. I am a slight build so grip could be quite tight on someone of a bulkier build.

Trusted Customer
Wednesday, 10 June 2020

Socks are too tight round the top and I've not got fat legs!

Eryl Hoskins
Tuesday, 09 June 2020

Not what I expected. Much too flimsy for standard socks,

Trusted Customer
Sunday, 07 June 2020

Quick delivery and comfy socks, but poor quality stitching in the novelty decoration.

Trusted Customer
Sunday, 07 June 2020

The problem related to delivery by Royal Mail. The items was shown on their tracking system as having been delivered on the Monday and the instructions were to complain to the sender. I telephoned Sock Shop who advised that they had found Royal Mail were advising that items had been delivered when they had not actually delivered the item, that they were very busy and to advise Sock Shop if not delivered by Friday. On Wednesday I telephoned Royal Mail and raised a complaint. However on the Thursday two very elderly persons who live on the next road, one on a walking frame, kindly came round with the package explaining that it had been delivered on the Monday to the same house number but on the next road.

Trusted Customer
Friday, 05 June 2020

I wish you hadn't used royal mail, my order seems to have disappeared. Apart from that, website etc was good.

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