SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.75/5
Independent Feedback based on 3188 verified reviews.
Trusted Customer
Thursday, 11 March 2021

The so called wide top are very narrow.

Rebecca , Sockshop 17 March 2021 14:01
Hello, Thank you for leaving your feedback. I am sorry that these items are not suitable, please return these to us to receive a refund. Kind regards, SOCKSHOP
Jackie Emlyn
Tuesday, 09 March 2021

I haven't received my socks so am unable to review anything

Jackie Emlyn 13 March 2021 17:42
Rebecca , Sockshop 17 March 2021 13:47
Hello, Thank you for leaving your feedback. I can see that you have been in contact with my colleague and this matter has now been resolved. Kind regards, SOCKSHOP
Marieta Rust
Monday, 15 March 2021

I have not received my order. I dont have a tracking number either?

Rebecca , Sockshop 17 March 2021 13:44
Hello, Thank you for leaving your feedback. I am sorry that you have not received your order. I can see that you have been in contact with my colleague who is dealing with this matter. Kind regards, SOCKSHOP
Michael Macfarlane
Wednesday, 03 February 2021

Absolutely terrible socks which are all falling apart or have shrunk

Rebecca , Sockshop 17 February 2021 16:44
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
John Wood
Wednesday, 03 February 2021

I ordered two packets of different colours and got the same 3 colours

Rebecca , Sockshop 17 February 2021 16:40
Hello, Thank you for leaving your feedback. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 04 February 2021

I ordered and paid for 3 pairs the same, one pair is not right, they do not fit. It seems to be a different type. I am not happy and would like to get a email from you proposing what you can do about it. Regard David Ronson

Rebecca , Sockshop 17 February 2021 16:36
Hello, I am sorry to hear this, I shall contact you directly for further details. Kind regards, SOCKSHOP
Jacqueline Davidson
Friday, 29 January 2021

Disappointed as low on stock, Birkenstock ***** ok except fur a tight ring of elastic around the tip of the pretty ***** Two pairs of socks bought only a few weeks ago have gone into holes already, very disappointing

Jacqueline Davidson 10 February 2021 22:55
Jacqueline Davidson 10 February 2021 22:55
Rebecca , Sockshop 17 February 2021 16:25
Hello, Thank you for leaving your feedback. I am sorry that your item developed a fault. I can see this has been returned to us and a refund has been issued. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 14 February 2021

My socks arrived this week, put first pair on yesterday and by the evening there was a hole in one of them 🙄

Rebecca , Sockshop 17 February 2021 16:15
Hello, Thanks for leaving your feedback. I am sorry to hear that this happened, I shall share your feedback with the rest of the team.Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 02 February 2021

Send socks when will I receive them

Rebecca , Sockshop 17 February 2021 16:08
Hello, Thank you for leaving your feedback. I can see that we have been in contact with you regarding this issue and this has now been resolved. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 16 February 2021

I have not received my order

Rebecca , Sockshop 17 February 2021 16:00
Hello, Thank you for leaving your feedback. I am sorry that your order has not arrived. I can see that you have been in contact with my colleagues who have now resolved this for you. Kind regards, SOCKSHOP
Trusted Customer
Friday, 05 February 2021

I am still awaiting the item I ordered last Friday

Rebecca , Sockshop 16 February 2021 16:57
Hello, I am sorry that your order was not received promptly. I can see via the tracking information that this order has now been delivered, I hope you like your purchase! Kind regards, SOCKSHOP
Christine Mossor
Saturday, 23 January 2021

Arrived very promptly after ordering, all very efficient. I bought 4 pairs of knee high socks. However after 2 days of wearing them today I noticed a sizeable hole over my big toe today and the opposite sock has already worn thin over 2 toes where the seam is. They have had a total of 24 hours wear!!! This is both disappointing and shocking quality at £6 for a pair of socks that have lasted one day.

Rebecca , Sockshop 16 February 2021 16:49
Hello, Thanks for leaving your feedback. I am sorry to see that this has happened. I can see that this has now been resolved. Kind regards, SOCKSHOP
Mr A Morgan
Thursday, 21 January 2021

Having tried bamboo socks from another supplier but more money i thought I'd try Sockshop. Price competitive and quick delivery. Socks very poor! The first pair I have tried have gone into a hole at the first time of wearing. Therefore my first order will be my last.

Rebecca , Sockshop 16 February 2021 16:41
Hello, Thanks for leaving your feedback. I am sorry to hear that this has happened. I shall share your feedback regarding this with the rest of the team. Kind regards, SOCKSHOP
Cathrine Dawes
Tuesday, 16 February 2021

Ordered a pack of sloggi knickers and was sent a pack of pringle socks. I was then asked to photograph what had been received and send it to the customer service dept. They emailed me and asked me to return them and only on receipt would they send the correct product out, which to me was bad customer service, after over a week I still haven't received what I ordered.

Rebecca , Sockshop 16 February 2021 16:29
Hello, Thanks for leaving your feedback. I am sorry that the incorrect item was sent to you, please accept my apologies for this. I can see your returned item was received yesterday and the correct item was dispatched from us yesterday. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 05 January 2021

I’m still awaiting my order. You’re asking me to review goods I haven’t received

Rebecca , Sockshop 21 January 2021 16:53
Hello, Thank you for leaving your feedback. I am sorry that you encountered a delay receiving your order. I can see via the tracking that this has now been delivered. Kind regards, SOCKSHOP
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