SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3187 verified reviews.
Kenneth Bray
Monday, 02 May 2022

Perfect item speedy delivery

Trusted Customer
Monday, 02 May 2022

Bought as a gift. Yet to give to recipient. Arrived well within in estimated delivery time. Well packed. Informed about process.

Steve Morris
Saturday, 30 April 2022

Fast delivery and excellent quality. Only issue is the Postage that gets added on at the end, the product isn’t as cheap as it’s initially made out to be.

Ada
Saturday, 30 April 2022

I was a bit disappointed when I called Sockshop directly from my home in Nova Scotia, Canada. There was a lot of noise in the background of the order area and I felt that the representative, I was trying to talk to, was more interested in talking or listening to her coworkers than paying attention to what I wanted to discuss with her. It made me feel uncomfortable and I felt that my business wasn't very valued. I did doubt whether I should even place an order with Sockshop. My order was taking a very long time to arrive here in Canada, so I reached out to customer service. Fortunately, I had the good luck of communicating with Zoe, who was great. She was very helpful and I appreciated that. My socks did finally arrive after 21 days and I am really happy with my purchase.

Sandra Goff
Wednesday, 27 April 2022

I placed my order and then realised that the size was smaller than I wanted. I did call the shop the following morning, left a message, but no one came back. In fact the socks came and there was enough stretch to fit but it would have been nice to have received a response to my telephone message. In fact the socks feel very soft but not worn them yet to give any feedback on washing.

Geoffrey Vigus
Wednesday, 27 April 2022

Delivered on time, exactly as described. Washing and wearing to test durability.

Trusted Customer
Tuesday, 26 April 2022

Very prompt service on this occasion. My previous order didn't arrive but this was rectified promptly once I reported non delivery

Trusted Customer
Tuesday, 26 April 2022

As an international shopper it was really appreciated to receive the purchase as quicky as I did. Just over a week to Australia. Great postage rate too.

Trusted Customer
Monday, 25 April 2022

Great product. Poor Packaging. 1 pair of socks came in a huge box. Poor for sustainability and didn't fit in letterbox so had to then collect.

Trusted Customer
Friday, 22 April 2022

Very pleased with my purchase. Service and delivery excellent

Trusted Customer
Saturday, 23 April 2022

Sock shop had a good range of socks and a wide choice of styles and patterns. It was easy to order and the socks arrived very quickly.

Trusted Customer
Friday, 15 April 2022

very quick response and delivery. Very efficient

Richard Dawson
Friday, 08 April 2022

The sock shop is a great service but the Marvel socks if your size 7 or 8 you need to up size to the next level 8 and above. This was disappointing for me as I spent £50 on them and unwrapped them all before I realised.

Rebecca , Sockshop 21 April 2022 16:21
Hello, Thanks for leaving your feedback. I am sorry to hear that this item was not suitable, I shall share your feedback with the rest of the team. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 21 April 2022

Quick delivery, good packaging and good product.

Trusted Customer
Sunday, 17 April 2022

Great products,just as I needed,would shop there again

Adrianne , Sockshop 20 April 2022 15:27
Many thanks for your feedback. It is great to hear that you are happy with your items and that you would purchase from SOCKSHOP again in the future! We appreciate your feedback! Kind regards, SOCKSHOP
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