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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
I purchased socks from Manchester shop some time ago ,ordered what I thought were same this time , they are not . The pair from Manchester had a seam free toe , very comfortable . This pair have very uncomfortable seem over toe . Will not be purchasing your products again .
Your customer service rep has absolutely no interest in helping a customer find a comparable sock for one that was discontinued. I stopped trying.
By getting the colour and size right.
The service is OK as usual. Sadly the quality of the socks leaves a lot to be desired. Very thin material. Supposed loose top is NOT loose so difficult to put on.
It still hasn't arrived. Although i've checked the tracker and rang up - the lovely lady at Sock Shop said i should wait until early next week... so we'll see.
Needed socks for holiday. Ordered early afternoon and paid for next day delivery. Didn’t deliver. Have had to buy socks in US. Uk package arrived after I left. No communication no apology. Guess they don’t care. Will contact to send socks back when I return to UK
Dreadful. The tights I purchased aren't true to size. 1 pair ripped half way through the day as no gusset. Won't be buying from you again.
By doing what people ask for and not being dirty
Ordered early morning on a Thursday, paid extra for guaranteed next day delivery (Friday) . However , product did not arrive. When I messaged to enquire where it had got to, I was told would not be delivered until Monday and to check the website for what next day delivery meant!! Not a reply I would expect from customer services. I sent another email, informing them that I had read the website and delivery should have been made on Friday. Finally , I received a half hearted apology and was refunded the difference between next day and standard delivery. I shall be sending the product back as this was not a satisfactory resolution, they were needed on the Friday, Amazon were cheaper for the same product . I ordered from SockShop as they guaranteed next day delivery and which did not happen even though they charged £6.99 for the privilege!
You have told me it was delivered, but I have not received it and no card to say it has delivered and where
Coloured socks have no elasticity, dont stay up, cost 15 quid gonna have to throw them out. Other pair wore holes in the bottom in one day, its like they're made of tissue. Everything from my order is worthless.
The socks have not arrived by the date due.
Har ikke fått tilbakemelding etter jeg bestilte og betalte!
Pants had a RIP in them but didnt want to send them back as its just a waste of time
Ik heb een bestelling geplaatst, met Order Confirmation nr # 5766010, een week geleden, maar sindsdien niks meer vernomen. Geen idee wanneer de goederen zullen geleverd worden. Totaal geen communicatie. Slechte service. Ik ben niet tevreden.
