SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2696 verified reviews.
Trusted Customer
Wednesday, 11 November 2026

we have not received anything yet

Trusted Customer
Friday, 23 October 2026

I'm sure any returns will be a circus.

Shannon Brennan
Monday, 26 October 2026

The webside said 5 days delivery..the order did not arrive in time for the event i ordered it for. It has still not showed up

Trusted Customer
Friday, 23 October 2026

Item still not received

Trusted Customer
Monday, 19 October 2026

Service was fine not so much the product.

Makrem Hmaissia
Thursday, 15 October 2026

Its really bad i will never bye again

Trusted Customer
Saturday, 03 October 2026

Dreadful customer service.Think they should go back to the customer service school for extra training.

Trusted Customer
Sunday, 27 September 2026

Unfortunately I’m still waiting on delivery of my order. using EVRI wil,put me off ordering from you again, parcel has been with them for ages but still not delivered

Nicola Fox
Sunday, 13 September 2026

Poor, expect if the company has made the mistake for it to be rectified immediately. The item was collected by Royal Mail on Thursday and I’m still waiting for my refund. Would not purchase from this retailer again,

Trusted Customer
Friday, 11 September 2026

Took 5 days on an overnight

Duncan Macrae
Friday, 11 September 2026

I brought my issue with product quality to the attention of the customer services team and I got a dismissive response simply stating that they don’t manufacture the product and it is the same product code (and so the same product) as I have previously bought.

Stephen HIGGINS
Monday, 07 September 2026

Pathetic customer service , very rude and just blame other companies instantly.

Trusted Customer
Tuesday, 01 September 2026

Dispatched late. Not the end of the world. But this led to probably the worst customer service you’ll find. 24hr delivery is not 24hrs.

Rebecca , Sockshop 03 September 2026 09:57
Hello, Thank you for your feedback. We’re sorry for the frustration and disappointment caused by the delivery experience. Your order was placed at 17:04 on 25 August, just after our warehouse closed at 17:00, and was dispatched the following day at the earliest opportunity. We appreciate how the 24-hour delivery expectation may have been unclear in this instance, and we’re sorry that your experience with our service fell short. Kind regards SOCKSHOP
Tania Farrar
Saturday, 08 August 2026

The socks them selves were great but the delivery was awful was told it would be 48 hours yet took 30th July didn’t arrive until the 7th August. My son won’t wear any other socks so caused a lot of meltdowns while waiting.

Rebecca , Sockshop 26 August 2026 16:29
Hello, Thank you for your feedback. We’re pleased to hear your son is happy with the socks, but we’re very sorry for the delay with delivery. We understand how frustrating the wait must have been, especially when you were expecting the order within 48 hours. We appreciate you bringing this to our attention. Kind regards SOCKSHOP
Paul Boyce
Monday, 03 August 2026

Never received my order.

Rebecca , Sockshop 26 August 2026 16:28
Hello, Thank you for your feedback. We’re sorry your order did not arrive as expected, but we’re pleased to confirm that the issue has now been resolved. Kind regards SOCKSHOP
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