SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2696 verified reviews.
Trusted Customer
Wednesday, 11 November 2026

Quality looks good. Ordering and delivery was straight forward.

Trusted Customer
Saturday, 07 November 2026

Fast delivery, well packed items. Lovely soft socks, annoying about the tights but the chat feature was really good. Still waiting for someone to contact me about the replacement though.

Colin Barham
Wednesday, 04 November 2026

The service was OK I am just none too happy about the product in my latest purchase.

Trusted Customer
Tuesday, 03 November 2026

Missed out on the shorts as I wanted pyjamas

Trusted Customer
Monday, 02 November 2026

Delivered on time

Trusted Customer
Friday, 30 October 2026

Very good. Arrived in adequate time.

ScottD79
Wednesday, 21 October 2026

No real comment here as everything was online.

Trusted Customer
Wednesday, 07 October 2026

Prompt delivery and good communications

Trusted Customer
Monday, 05 October 2026

Packed in an anonymous plastic envelope (good). Sent by Royal Mail Tracked 48 but it took four whole working days between order and receipt.

Trusted Customer
Sunday, 04 October 2026

Delivered quickly

Trusted Customer
Sunday, 04 October 2026

Arrived on time package very well but for me they were to tight and not soft top as described

Trusted Customer
Monday, 21 September 2026

Delivery charge excessive

Trusted Customer
Friday, 18 September 2026

The order arrived very quickly but the website was slow to navigate

Trusted Customer
Thursday, 03 September 2026

Products are fantastic however the delivery service leaves a lot to be desired. A full week for an order when it’s 48 hour tracked delivery is beyond a joke. I think they need to look at their couriers and rethink. I won’t be ordering again from SockShop when I can get the same items elsewhere next day delivery

Trusted Customer
Friday, 31 July 2026

I had to speak to 3 what seemed like AI bots before my issue was resolved. But once it was resolved it was ok.

Rebecca , Sockshop 03 September 2026 10:03
Hello Thank you for your feedback. We’re sorry one pair arrived with a fault, though we’re pleased our team was able to arrange a partial refund. We also appreciate your comments regarding the fit and comfort of the remaining pairs and will pass this feedback on to the relevant team. Kind regards SOCKSHOP
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