SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 3171 verified reviews.
Catherine Mitchell
Saturday, 27 September 2025

The socks came in good time and there were sufficient dispatch updates. I have received marketing after the fact but this doesn’t bother me

Chas
Saturday, 27 September 2025

Easy to order & amazingly quick delivery.

Trusted Customer
Saturday, 27 September 2025

The service was impeccable, cannot fault anything. One of the best purchases I've had online

Trusted Customer
Saturday, 27 September 2025

Prompt as expected.

Jamie Hargrave
Saturday, 27 September 2025

Fantastic service easy to check out and very fast shipping, thank you The product was soft and very comfortable and perfect size

Trusted Customer
Saturday, 27 September 2025

Good website easy to use and order fast delivery

Trusted Customer
Friday, 26 September 2025

Delivered quickly.

Trusted Customer
Friday, 26 September 2025

Very quick service. Good product.

Craig Gregory
Friday, 19 September 2025

I won’t go for 1* but the length of time between “despatch” and Royal Mail actually acknowledging receipt was a disgrace. Either dont tell me the items have been despatched until they are ready to go or get them to the Royal Mail faster. Other than that items are just as described and decent quality. Love Sockshop …….. just for the love of god sort out your logistics.

Rebecca , Sockshop 26 September 2025 15:36
Hello, Thank you for your honest and balanced feedback. We're really pleased to hear you’re happy with the items and appreciate your continued support. That said, we completely understand your frustration with the delay between despatch notification and Royal Mail’s tracking update. Your comments on the logistics process are valued and will be taken into consideration as we work to improve the overall experience. Thanks SOCKSHOP
Catherine Holland
Saturday, 13 September 2025

Good updates and delivery time.

Trusted Customer
Wednesday, 10 September 2025

Terrible service, postage due to take 48 hours and was over a week

Rebecca , Sockshop 26 September 2025 14:35
Hello, Thank you for your feedback, and we're very sorry to hear about the delay in receiving your order. We understand how frustrating it is when delivery doesn’t meet expectations. Your comments have been noted, and we apologise for the inconvenience caused. Kind regards, SOCKSHOP
Trusted Customer
Monday, 15 September 2025

I haven't received any service yet?

Rebecca , Sockshop 26 September 2025 14:28
Hello, Thank you for your feedback. We're sorry to hear that the fit of the socks wasn't suitable for you, despite your expectations. We appreciate your comments regarding the return policy and understand your frustration. It's great to know you found the socks appealing in design, and we value you taking the time to share your experience. Kind regards, SOCKSHOP
James Turner
Tuesday, 16 September 2025

Received quickly

Roy Winter
Sunday, 21 September 2025

NEVER RECIEVED ORDER !!!!!!!

Rebecca , Sockshop 26 September 2025 13:06
Hello, I am sorry to hear this, please contact us below so we can help further: https://www.sockshop.co.uk/pages/customer_services/customer_information/contact_us Kind regards, SOCKSHOP
Trusted Customer
Friday, 26 September 2025

I love Elle socks. Great choice on website including mix of styles and colours, quality materials, very well made, speedy posting.

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