SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2984 verified reviews.
Linda Dorsett
Wednesday, 23 June 2021

i wanted socks not made in china when i looked up pringle socks thewebsite i looked at said they were moving the manufacturing to italy so i bought some from you only to learn when i recieved them they were made in china i t would be very helpfull in the present climate if you could indicate where a product is made most of the people i know will not buy anything from china

Rebecca , Sockshop 28 June 2021 14:40
Hello, Thank you for leaving your feedback regarding this. I shall share your comments with the rest of the team. Kind regards, SOCKSHOP
Elettra Damaggio
Saturday, 19 June 2021

I received a wrong product and had to return, schedule it etc etc

Rebecca , Sockshop 24 June 2021 13:27
Hello, Thank you for leaving your feedback. I am sorry that this has happened. I can see now that the items have been returned and the correct items dispatched. Kind regards, SOCKSHOP
MARGARET PRIOR
Friday, 18 June 2021

Delivery fine but item , not really suitable, not wide enough at top

Rebecca , Sockshop 24 June 2021 13:25
Hello, Thank you for leaving your feedback. I am sorry that this item is not suitable for you. I shall share your feedback regarding this. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 17 June 2021

I do not know because the fault is with the supplier

Rebecca , Sockshop 21 June 2021 10:59
Hello, Thank you for leaving your feedback. i am sorry to hear that this has happened. I shall contact you directly to find out more. Kind regards, SOCKSHOP
Terence Belcher
Friday, 04 June 2021

Beautiful colours but material very disappointing.

Rebecca , Sockshop 07 June 2021 10:50
Hello, Thank you for leaving your feedback. I am sorry to hear that you are unhappy with the material. I shall contact you directly to resolve this. Kind regards, Rebecca, SOCKSHOP
Trusted Customer
Friday, 28 May 2021

Bought 3 pairs. One pair had a whole in the back . They would not replace. Just refund for one pair not very good at all

Rebecca , Sockshop 28 May 2021 15:54
Hello, Thank you for leaving your feedback. I am sorry that this item was faulty, unfortunately we cannot replace single items in a multi pack. Apologies, SOCKSHOP
Sal Ahmed
Wednesday, 26 May 2021

It's been two weeks and I have yet to receive my order. I'm unable to track my parcel as the track service is not available. In future, please use a delivery service that let's the customer track their package.

Rebecca , Sockshop 27 May 2021 09:09
Hello, Thanks for leaving your feedback. I am sorry that your order has not yet arrived. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
BRUCE JACKSON
Saturday, 22 May 2021

Size was given as 32 - 34 inches. It was anything but . Too small waste of money . Getting size right is crucial when ordering on line. Will not recommend.

Rebecca , Sockshop 24 May 2021 11:12
Hello, Thank you for leaving your feedback. I am sorry to hear this, our size guide is from the manufacturer and we aim to make our sizes as accurate as possible to avoid this from happening. I shall look into this right away. Kind regards, SOCKSHOP
Trusted Customer
Tuesday, 18 May 2021

Asked for gift box and price to be removed and happy birthday message I got an invoice with price on no gift box but on top of invoice I got the happy birthday message.

Rebecca , Sockshop 21 May 2021 09:25
Hi,Thanks for leaving your feedback. I am sorry that you are disappointed with your order. I have just looked at your order and I cannot see that prices have been ticked to be removed or that gift boxes have been selected. I am sorry that this was not made clearer and apologies for any inconvenience this may have caused. Kind regards,SOCKSHOP
Trusted Customer
Monday, 17 May 2021

Good looking socks but after only one wear they have holes in the toe

Rebecca , Sockshop 18 May 2021 09:47
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. Please return this item to us to receive an exchange or refund. Apologies, SOCKSHOP
Trusted Customer
Thursday, 29 April 2021

Wewe thought the socks are from bamboo. I was an the impression the I buying pringle socks. love the bamboo socks

13 May 2021 12:06
Rebecca , Sockshop 13 May 2021 16:27
Hello, Thank you for leaving your feedback. I can confirm the items you bought are the material Bamboo but are the Brand 'Glenmuir' . I am glad to see that you like the socks! Kind regards, SOCKSHOP
Tony Banks
Saturday, 24 April 2021

Wrote to them about poor quality workmanship on my socks,besting holes in unusual places I.e on side of ankle etc and didn’t hear a peep ....

Rebecca , Sockshop 05 May 2021 11:42
Hello, Thank you for leaving your feedback. I am sorry to hear that you are unhappy with your purchase, please return these to us. I am sorry that a reply was not sent to you regarding this, all complaints are responded to via email. Apologies, SOCKSHOP
Maureen McGinness
Friday, 16 April 2021

Service was good but disappointed to find the first pair of socks had a hole in them.

Rebecca , Sockshop 05 May 2021 11:28
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. I shall contact you directly to resolve this. Kind regards, SOCKSHOP
Trusted Customer
Friday, 02 April 2021

In a pack of 3 cotton underwears was only two in a box.. I wouldn't bother to buy it again as it's looks like they don't know how to count.

Rebecca , Sockshop 07 April 2021 12:30
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. Please return this item back to us in order to receive a refund. Kind regards, SOCKSHOP
Trusted Customer
Wednesday, 31 March 2021

Improve the pants

Rebecca , Sockshop 07 April 2021 12:29
Hello, Thank you for leaving your feedback. I am sorry to hear that this has happened. Please return this item to us in order to receive an exchange or refund. Kind regards, SOCKSHOP
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