SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2991 verified reviews.
Maralyn Bower/Davies
Saturday, 19 November 2022

Fairly quick service strikes dont help. Dissapointed especially as not cheap one pair was different sizes had to wash @ put in hot dryer to shrink wish id bought the thicker ones they looked much nicer @ same price wont buy these socks again.

Trusted Customer
Saturday, 19 November 2022

Socks arrived soaking wet due to thin paper packaging. Good quality socks once dried out.

Trusted Customer
Wednesday, 09 November 2022

I was confused by the website into thinking the bamboo socks I ordered were like the fluffier ones I already had purchased. The socks that arrived were not what I was expecting. I will look closer at the description next time.

David Mills
Sunday, 06 November 2022

Very good for my fat ankles prompt delivery but far too much sock fluff 😊

Roger Weetch
Saturday, 05 November 2022

The socks were the wrong type (thin rather than regular) and the socks that I wanted were not available in my size. However the return system was very efficient and the refund very quick.

Trusted Customer
Thursday, 03 November 2022

Sent out very quickly. However one standard item (black socks) was incorrectly replaced by trainer liners. Procedure to return not straightforward. Very disappointing.

Trusted Customer
Tuesday, 01 November 2022

Items as described but didn’t receive the free gift for spending over 40.00 queried it but explanation pretty brief stating I’d spent 39.17 due to another offer but invoice states I spent over 40 crafty way to get you to spend over 40

Gary Edgington
Monday, 31 October 2022

Get a more reliable form of delivery system....royal mail *****

Trusted Customer
Sunday, 30 October 2022

The socks are lovely but the free pair that I was promised and spent ages adding to the basket (as the site checkout was very glitchy) weren't included, so am rather disappointed.

Trusted Customer
Wednesday, 26 October 2022

Well, I paid for next day delivery but the arrived a day late.

Rebecca , Sockshop 28 October 2022 13:45
Hello, Thank you for leaving your feedback. I am sorry to hear this. Our Priority Tracked (24 hour) UK Delivery option aims to have your parcel with you the next working day (next day delivery is not guaranteed). Kind regards, SOCKSHOP
susan haines
Sunday, 23 October 2022

The dressing gown i ordered arrived quickly, but I never received the free pair of socks :(

Stephen Wearden
Monday, 24 October 2022

Unfortunately my delivery is missing one pair of socks, which has never happened before. I've tried phoning Sockshop, but haven't got anyone to pick up the phone yet

S Bird
Thursday, 20 October 2022

Decent product. Sizing policy a bit confusing. No reply to my query re this which is a pity. Worn one pair for 2 days and already threads looking fluffy and worn. Not sure how good they really are. Time will tell.

S Bird 24 October 2022 10:41
S Bird 24 October 2022 10:41
Trusted Customer
Thursday, 20 October 2022

They appear to have arrived quickly but Ian away so cannot review. Reviews are often asked for too soon I find

G Clark
Thursday, 20 October 2022

Disappointed the gloves were too small and there no more in stock of the size I wanted. Although I measured my hand before ordering I found them extremly small and could not even get my hand in them!. Service was very quick and efficient just a shame I've not got the goods

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