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US Dollar ($)SOCKSHOP Feefo Reviews
We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.
Take a look below at what SOCKSHOP customers say…
VIEW OUR FEEFO PAGEShowing reviews from the last 12 months
Service and delivery were good but sizing of items was wrong.
Royal Mail shove a card through your door and run;they made no attempt to actually deliver. This means a trip to collect it the next day. This is not the first time......please change your courier.I complained to Royal Mail.....no reply.
Colours were less subtle than they seemed in the picture (but thankfully my niece likes pink). I hate the little plastic tag that is impossible to remove to separate the socks without snagging on them and pulling a thread.
This order arrived promptly and was correct this time! Having made several purchases from this shop in the past I have only dealt with customer services once and although they resolved the issue (of a missing item) I was asked to photograph the items which I had received and was treated in a very off hand manner and with no apology for their error. I was made to feel as though I was lying. Their customer services could do with some training, and friendlier staff! (Interestingly they didn’t ask me to rate that particular experience!! So I’m rating it now lol!) The quality of most of their products is good, however the previous purchase of bamboo socks was disappointing as the material was very different from my previous purchases of the same product. It seems as though they are cheaping out to save money. Otherwise I’m happy with purchases.
Very badly made for the price a load of loose ends won't last long
I called for sizing assistance three times and on each occasion was promised a call back which never came
Sent the wrong items ordered. Have just returned them and hopefully their returns/replacement item is correct.
Hard to leave feedback, forcing you to fill out forms with minimum characters
Socks come with a hole in them
I ordered a pair of boxers but was sent the wrong item. They took the incorrect item back and issued refund quickly but a bit frustrated at receiving wrong item.
Socks were not as good as we hoped mens ones too tight round leg
Sending all the right colour would have been better
Quick and efficient service but sadly half the order was wrong. Wrong size sent. Rang and explained and got told someone would ring me back to sort it out yet I've not heard anything.
I'll let you know when they arrive.
Waiting 4 days for delivery and nothing yet, had hoped to arrive in time for Father's Day so that's a disappointment.
