SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2834 verified reviews.
Sally Canning
Tuesday, 06 January 2026

charged me for 24 hour delivery but could not fulfill, refused to refund delivery charge

Trusted Customer
Wednesday, 10 December 2025

The quality of the product is poor.

Rebecca , Sockshop 23 December 2025 14:17
Hello, Thank you for your feedback. We're glad to hear you liked the colours, but we're sorry the socks developed holes after just a few months. That’s disappointing to hear, and certainly not the durability we aim for. Your comments have been noted and will be reviewed by the team. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 18 December 2025

Haven’t received them yet.

Rebecca , Sockshop 23 December 2025 14:13
Hello, Thank you for your feedback, and we're sorry to hear there was a delay in receiving your order. We understand how frustrating this can be. This has now been resolved, but please do let us know if you need any further assistance. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 09 November 2025

Previously very happy customer on several occasions but am now left disappointed with the misleading (in my opinion) sales tactics used in comparing the new Glenmuir boxers to the ceased production Pringle Williams. They are an acceptable but inferior product to Pringle in my opinion and the reference that they are made by the same manufacturer needs to be removed as it suggests that these will be a like for like replacement, they are definitely not the same quality.

Trusted Customer
Sunday, 05 October 2025

The service I received was excellent. Product quality very poor however. Socks were oversized and baggy and didn’t look that nice.

Craig Gregory
Friday, 19 September 2025

I won’t go for 1* but the length of time between “despatch” and Royal Mail actually acknowledging receipt was a disgrace. Either dont tell me the items have been despatched until they are ready to go or get them to the Royal Mail faster. Other than that items are just as described and decent quality. Love Sockshop …….. just for the love of god sort out your logistics.

Rebecca , Sockshop 26 September 2025 15:36
Hello, Thank you for your honest and balanced feedback. We're really pleased to hear you’re happy with the items and appreciate your continued support. That said, we completely understand your frustration with the delay between despatch notification and Royal Mail’s tracking update. Your comments on the logistics process are valued and will be taken into consideration as we work to improve the overall experience. Thanks SOCKSHOP
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