SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.72/5
Independent Feedback based on 2696 verified reviews.
Gary Boggis
Thursday, 08 January 2026

Ordering seemed pretty straight forward and the price of the product I ordered was decent. But the delivery did take a very long time. I paid a premium for 48 hour delivery but product turned up a week later. I did speak to customer service, but was met with AI and generic answers which didn't solve my issue.

Sally Canning
Tuesday, 06 January 2026

charged me for 24 hour delivery but could not fulfill, refused to refund delivery charge

Trusted Customer
Wednesday, 10 December 2025

The quality of the product is poor.

Rebecca , Sockshop 23 December 2025 14:17
Hello, Thank you for your feedback. We're glad to hear you liked the colours, but we're sorry the socks developed holes after just a few months. That’s disappointing to hear, and certainly not the durability we aim for. Your comments have been noted and will be reviewed by the team. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 18 December 2025

Haven’t received them yet.

Rebecca , Sockshop 23 December 2025 14:13
Hello, Thank you for your feedback, and we're sorry to hear there was a delay in receiving your order. We understand how frustrating this can be. This has now been resolved, but please do let us know if you need any further assistance. Kind regards, SOCKSHOP
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