SOCKSHOP Feefo Reviews

We love to hear your feedback

We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

VIEW OUR FEEFO PAGE

Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2990 verified reviews.
Trusted Customer
Thursday, 09 April 2026

Good quick service

Trusted Customer
Tuesday, 31 March 2026

Too many emails etc straight away

Trusted Customer
Sunday, 29 March 2026

The range of choice is great, however I wanted to purchase three pairs of the same socks, but it wouldn’t let me, only one pair at a time, which was annoying. I was buying them as a gift and wanted to have them delivered to an address other than my own, there was no option to this when it came to checkout, so I had to wait until they arrived at my house and then spend more money to post them to my friend, also annoying.

Suzanne Alderton
Thursday, 05 February 2026

Quick delivery and well packaged, Still waiting for the refund but the item was only sent back 3 days ago so not too worried!

Rebecca , Sockshop 20 March 2026 15:44
Hello, Thank you for your feedback. We're glad to hear you were happy with the delivery and packaging. We can confirm that your refund has been processed. Kind regards, SOCKSHOP
Trusted Customer
Saturday, 14 February 2026

Fast delivery, unfortunately product was rubbish.

Philip Goodacre
Friday, 27 February 2026

Package arrived via Evri. Fortunate that the package didn't contain breakables as it was thrown over a gate.

Rebecca , Sockshop 20 March 2026 14:53
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t provide the relief you were expecting. We understand how disappointing this must be, especially after purchasing multiple packs. Your comments have been noted and will be reviewed. SOCKSHOP
Trusted Customer
Saturday, 28 February 2026

Things were delivered as usual in the time expected.

Trusted Customer
Sunday, 08 March 2026

Prompt delivery but unhappy they changed the product

Rebecca , Sockshop 20 March 2026 14:29
Hello, Thank you for your feedback. We're sorry to hear the socks didn’t meet your expectations, particularly in terms of fit and feel. Bamboo yarn is naturally softer and finer than traditional cotton, which can result in a thinner, more lightweight finish, and this may explain the difference you’ve noticed compared to previous pairs. We understand your disappointment, especially after purchasing multiple pairs, and appreciate you taking the time to share your experience. Your comments have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Friday, 06 March 2026

i havnt recieved my parcel and with service like this i wont shop there again

Trusted Customer
Tuesday, 17 February 2026

I have been waiting approx 4 weeks for a reply to my complaint which is also dissappointing

Trusted Customer
Saturday, 31 January 2026

Delivery a bit slow but fine.

John Mitchell
Tuesday, 27 January 2026

Badly made socks

Trusted Customer
Saturday, 17 January 2026

Having asked a question I was told one thing on chat and told a different thing on email.

Lisa Freeman
Friday, 16 January 2026

Quick and efficient.. would have like to purchase in store but not available

Trusted Customer
Tuesday, 13 January 2026

We will see once my complaint has been received.

YOUR RECENTLY VIEWED ITEMS

EMAIL NEWSLETTER

SIGN UP & RECEIVE 10% OFF YOUR FIRST ORDER

View our privacy policy here.