SOCKSHOP Feefo Reviews

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We want nothing more than for our customers to feel good about shopping at SOCKSHOP.co.uk. Your feedback is so valuable, whether you’re telling us what you loved about your experience, or letting us know if there’s an area you think we need to pull up our socks and work on a little more. We love to hear what you think and Feefo allows us to grow from your experience.

Take a look below at what SOCKSHOP customers say…

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Showing reviews from the last 12 months

4.74/5
Independent Feedback based on 2991 verified reviews.
George
Tuesday, 19 May 2026

Service was good

Trusted Customer
Tuesday, 19 May 2026

Excellent service. Very quick postage. Thank you.

Phil
Tuesday, 19 May 2026

The customer services are good. Website easy to navigate and attractive,. Once my order was.placed the notification and delivery tracking was excellent.

Trusted Customer
Tuesday, 19 May 2026

Great service, order was what I asked for

MR A.
Saturday, 18 April 2026

Items arrived quickly no problems with service.

Trusted Customer
Sunday, 19 April 2026

Very efficient service

Adrianne , Sockshop 22 April 2026 10:17
Many thanks for your feedback! We're so pleased to hear that you found our service to be very efficient. We appreciate you taking the time to share your positive experience with us. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 23 April 2026

They didn’t seem bothered that they had false information on their website

Rebecca , Sockshop 18 May 2026 12:12
Hello, Thank you for your feedback. We're very sorry for the incorrect information that was displayed on our website and for the frustration this caused. We do take issues like this seriously, and the information was amended as quickly as possible once identified. We appreciate you bringing it to our attention and apologise for the inconvenience caused. Kind regards, SOCKSHOP
Trusted Customer
Thursday, 23 April 2026

Good. Not much to add

Trusted Customer
Sunday, 26 April 2026

The shoe liners arrived quickly, well packaged. They are just not fit for purpose.

Beverley Nicholson
Monday, 18 May 2026

Easy to order. Good range of colours and sizes. delivery was fast too. They are a little pricey but everything is these days. Also, I think the description could be a little clearer in that they are described as bamboo when bamboo rich would be more appropriate.

Gill Silver
Thursday, 30 April 2026

Service okay socks very poor.

Rebecca , Sockshop 18 May 2026 12:02
Hello, Thank you for your feedback. We're sorry to hear the socks became loose and didn’t stay up as expected. We understand how disappointing this must have been, and we appreciate you taking the time to share your experience. Kind regards, SOCKSHOP
Christine Drury
Wednesday, 06 May 2026

Came promptly, rubbish goods

Margaret Baker
Thursday, 14 May 2026

The service was ok but the product was poor

Rebecca , Sockshop 18 May 2026 11:49
Hello, Thank you for your feedback. We're sorry to hear the sizing was so far from what you expected. We understand how disappointing this must have been, especially as your husband would normally fall comfortably within the stated size range. Your comments regarding the fit have been noted for review. Kind regards, SOCKSHOP
Trusted Customer
Sunday, 17 May 2026

Don't use Royal Mail. Too unreliable.

Trusted Customer
Monday, 18 May 2026

Easy to both to navigate the website and place an order, delivered and received in great time. No issues there. Let down by the claim 'slip-resisting' - this is so far from the truth and even worse after you've washed them just the once...

Rebecca , Sockshop 18 May 2026 11:47
Hello, Thank you for your feedback. We're pleased to hear you found the socks comfortable and breathable, and that you were happy with the ordering and delivery experience. However, we're sorry to hear the socks didn’t stay in place as expected and that the quality changed so quickly after washing. We understand your disappointment regarding the ‘slip-resisting’ claim, and your comments have been noted for review. Kind regards, SOCKSHOP
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